Hotel per fare shopping a Ciutat Vella

“The property was not what it said. We booked for 5 people, and we were charged fo5 people. However the was a full size bed, a twin couch and a twin foldable bed. I was told that another bed would be brought in, but no one ever came. We had 3 bath towels, we wrre told someone would bring us more, but no one ever showed up. In the living room where the couch and twin bed were the outside light was big and bright as day. There was loud noises all night long, until about 5 in the morning. ...