Hotel in zona Complesso Residenziale Bridlewood Estates, Richmond

“This is an older property, but i was clean, functional, affordable and easy to get to. The A/C in our room worked fine, but the A/C was not working in the common areas of the hotel during our stay. Although we didn't use the pool during our stay, it looked well kept and inviting.”

“100%clean”

“Paid for another night”

“The staff were friendly and very helpful rooms were clean and beds were comfortable breakfast had a good selection”

“Great experience overall”

“Jessica and Kathy were the BEST employees during our three-night stay at this location. Their friendliness and going out of their way to help me were the best part of staying here. Rooms - sketchy AC and very humid at times. No AC in the halls which seemed weird. Beds were very comfortable and the Down-alternative pillows were GREAT. Bathroom - very clean Breakfast - good selection and even a vegetarian option Sunday. Amenities - didn't use any. Only one elevator was in use. With multiple...

“Great and helpful staff, clean room.”

“This hotel only cleans rooms “every other day”…. I guess that pretty much sums it up if you stay there for only 2 nights.”

“It was a good stay with family, location is really good”

“Everything was excellent”

“Habitación limpia”

“Our state was good overall. However, it would appear the shower was clogged as the water began to pool while I was talking a bath.”

“We had to be moved twice. The first room stank so bad we had to move. The 2nd room had mold Al in the shower. It was terrible, we cancelled our 3 day stay immediately!”

“I stayed at the Hyatt in Kathy, Tx from 061826 thru 062126. David was very welcoming when entering the property to check in. This was the first Hyatt that I have stayed at the was not up to standards. Upon checking in the next day we discovered that the room we were staying had ants located right by the bed. Told staff that was working at the time she informed me that she would tell house keeping, and maintence about the problem. When my husband and I got back to property, I asked staff that was...

“Safe and convenient place to stay. A few items to note - free internet is only on one device. I needed 2. The carpets could do with a clean. The sink was not draining properly. The water in the shower needed aeration. Staff was helpful and breakfast was ok. Front desk staff was helpful. Don’t understand why they charge $100 in incidentals when there is no way you can spend that on anything. Disappointed that they wanted me to wait 5-10 business days to get a return on my card. Poor...

“Clean room, Staff was amazing, breakfast was great. Ample parking, and even an EV charger! I would love to come back here if I'm in Texas again. It's modern and the rooms are spacious.”

“I don’t like anything”

“Our group had 3 rooms and the air conditioners in each room were so loud that we had to turn them off to sleep. The hotel was well designed and very clean, and the staff was nice.”