Hotel a Crossgate

“Night time consierge was wonderful and friendly. Great food and clean everything”

“The breakfast menu had something for everyone. Room was clean, staff was friendly, and had complimentary water at check-in. ”

“Room was large. Very clean”

“Everything was okay ”

“The bar and breakfast were both amazing. Will definitely stay here again!!”

“Room was very clean and staff were friendly. Main issue was that the bathroom vanity lights did not work, which was my only issue. ”

“I understand this isn’t a five‑star hotel, but there are basic issues that could be fixed with minimal cost. For example: reattaching the baseboard, spraying for ants (I’ve already killed about five - some were in the bed), fixing the broken bathroom door handle, replacing the stained toilet seat, and addressing the musty, smoky odor. You can also hear every step from the guest above you — at least in our room. When I first contacted the manager at Best Western Louisville, he offered a refund....

“Room was clean and cleaned, breakfast was fresh. A hot tub would’ve been great. ”

“Breakfast wasn’t the best. Needs more options. The bedroom looked really clean and good, it’s just they have a small problem with lady bugs, other than that, really good experience. The kids have a lot to do too! Very kid friendly!! 10/10. ”

“The housekeepers and checkin people were great. The room (521) had a squeaky door and faucet that was hard to deal with. The shower cap was coming off of the wall. The pool was filled with bugs. Mosquitoes across the top of the pool that weren’t cleaned and what looks like a spider at the bottom of the pool. We also had drunk neighbors that came back at 4am and after calling the operator they did send someone up around 4:40am to ask them to quiet down. And there was a cart in the hallway for...

“Nice property, room was spacious, great breakfast”

“Clean room, nice amenities. ”

“The breakfast was fresh and the room was cool”

“It could use some landscaping but it was good for us”

“Good hot breakfast but one customer making lots of waffles at a time holding up many others therefore we never got a waffle obviously she was taking some with her, should have another machine; enjoyed the large room; dog friendly; comfortable bed. ”

“Staff was amazing and the breakfast was oneof the best we’ve had. Will definitely return!”

“Good hotel, close to the highway. Well kept, large rooms, good quality complimentary breakfast. Nice pool.”

“Near the conference center and the airport, great position, new and clean”