Hotel vicino a Crystal Ice Palace - San Antonio

“Staff was awesome, Room was very clean. Outstanding”

“There was not hot water to shower”

“Hot ”

“Seemed nicer online. Check in process after hours took a long time. The room was seedier and not nearly as nice as I thought it would. Especially for the price and neighborhood. Only a couple pillows. Not a high quality stay. ”

“Thin walls, ancient noisy AC unit rattled the windows, false fire alarms twice in the middle of the night. ”

“Great breakfast and rooms have shampoo and body wash. Employees were nice. The bed did have a few stains on the side, other than that, every else was good. ”

“The staff were nice. The rooms were not what we expected. The mattress was thin and very thing blankets, we only had two pillows. The towels are very little. If you book here bring pillows and blankets. ”

“Beds hard as a rock, room dirty and dated decoration. Water marks on ceiling, leaking water in lobby halleay. Door to room had to be opened with shoulder becsuse it stuck so bad. Staff friendly ”

“You get what you pay for. So if you are just looking to sleep and this will do.Breakfast was not great. Room we were in smelled like urine and the bathroom as well. Will never stay here again.”

“Clean room, bed and pillows were very comfortable. The convenience of having a refrigerator and microwave was great. The bathroom was clean and the water pressure in the shower was perfect. The pool was nice but we didn’t get to use it and the fitness room was small but had everything you need to get a good workout in. We stayed in a room that had multiple beds and were very satisfied with how everyone was situated. There was a separate area for the third bed so one adult had their own private...

“Dirty towels left in the bathroom.”

“Everything is perfect, just the door lock is broken ”

“Ok”

“Pet friendly and clean room”

“There were roaches everywhere. They did not have ice buckets, they did not have extra blankets, they did not have breakfast, the hallways and stairs were filthy, and I would never stay there again.”

“BEWARE! Most disgusting place I’ve ever been to! Entry door was dented in at the bottom so didn’t close all the way. Filthy linens, towels, chairs, bed, chipped paint on the walls! Not only that, but also had to kill a roach. No phone. Almost as if it were a prank or something.”

“Overall the stay was great. Got greater nicely by the Suite was clean ”

“Breakfast was sub-par. Eggs really need a commercial kitchen as opposed to microwaving to cook.”

“Clean room, very specious ”