Hotel vicino a Crystal Ice Palace - San Antonio

“Great amenities and clean rooms. Nice place for a mini vacation. Only negative was the pool was a little small.”

“The hotel was very modern and the rooms very spacious. Staff were friendly and helpful. I love the size of the hotel and how easy it was to het around.”

“Staff was very friendly and helpful. breakfast was excellent. rooms are nice however the carpet is very old and has a urine odor. probably from pet's accidents. I stayed at this hotel 3 years ago and complained about the same issue with the carpet. In my opinion, if you're going to allow pets, floors should not be carpeted. I have been in other hotels where the floors are tiled and makes cleaning better and odorless. I really like the friendliness, breakfast, clean beds and bathrooms, BUT...

“El desayuno se paga aparte , el piso del baño estaba levantado creo que me dieron el peor cuarto que tenían! Me eh estado en hoteles más mejores que este y más barato y con desayuno gratis”

“Amazing front desk people very helpful room was amazing highly recommend”

“The property was somewhat clean but poorly maintained. The microwave didn't work, the soap dispensers didn't work, the toilet was dirty when we checked in. The breakfast was poor, limited choices and limited quantity. The breakfast was for 2 hours and it seemed like they ran out of food after the first hour. If they failed in the noticeable things, I wonder how thoroughly they clean the carpet and the beds? Had to check out early for poor service.”

“El desayuno no era variado, los 4 días que estuvimos fueron 3 cosas de plato fuerte, avena y algunos yogurt Algunos muebles de la habitación ya muy viejos The breakfast was plain, the same 3 things on 4 DAYS Some furnitures were too old”

“Elevator was broken, hot tub was cold, pool had too much chlorine. Room was fine and staff was great.”

“GREAT family friendly. The kids lived the pool!”

“One of the beds it was broken we couldn’t use it and the pool was nasty it wasn’t clean the 2 days we stay there”

“This was the most terrible thing experience I’ve had. The shelves in the “kitchenette” were falling apart. They gave me an actual storage tote with dishes in it that was only available upon request. The room we were given had roaches and the toilet didn’t flush. When it did, it flooded the restroom. I went to the front for assistance and all they had to offer for my family of four with two young children was separate rooms. After calling 15 other hotels, I had to take their offer. One room we...

“The rooms were clean, staff was super helpful and super friendly. Highly recommend”

“Impeccable”

“I like it”

“This hotel needs to be updated and the rooms smelled muggy. I never give negative reviews but this place needs an overhaul!”

“Ok”

“Better breakfast options and bathroom refills of”