Hotel a Decatur City

“It was very clean and nice view of the lake and amphitheater. No matter how much air freshener they used, I could smell the smoke from the casino. The walls were very thin.”

“We booked here because it was well rated. Sadly our experience was not. When we arrived, the door to the lobby was locked even though it was within the hours they stated they would be open. We called the number posted on the door and got a generic voicemail that never stated the name of the hotel or anything. We left a message and sat in the parking lot for 30 minutes. Eventually, someone did appear, stating they weren’t aware the door was locked and didn’t know what was going on with the phones...

“When I arrived with my 15 year old son around 2am after a long day of driving there was nobody on the front desk. There was a sign to pick up a phone that autodialed. I picked it up and it rang for 2-3 minutes and then stopped ringing. I tried this repeatedly for the next 15 minutes, nobody picked up. We looked around and it was clear there was no staff in the hotel at all, which seems very unsafe considering the front door was unlocked. I called the number for the hotel, no answer. My son...

“I try to be not too critical of Super 8s, because you get what you pay for. However, the property is tucked in behind a Quality Inn and is cumbersome to access, with views of the Quality Inn just a few feet away. Okay. There is no elevator, and therefore, no luggage carts. The luggage rack in my room was broken. The desk chair back was failing, and the decor throughout was depressing. Clean, yes — that’s good, but dingy, also yes. Breakfast was continental — lots of carbs, no protein,...

“The carpet was a little stained bathroom cracks on all the walls and ceiling. Shower leaked. Bed was rock hard sheets were scratchy. Breakfast was horrible. They had day old bread and muffins over cooked hard biscuits zero to no fruit, no yogurt and no milk for the cereal. What is the point of having a continental breakfast? If there's nothing you can actually eat. Oh, and the decaf coffee had grounds and lumps in it. 2 other guest refused to drink it and warned me of it.”

“Good and clean”

“Beds were comfortable and the rooms had been updated with tile floors. AC worked fine. Ceiling tile was damaged by water in the bathroom and the outside of the hotel needs to be updated. Took forever to check in even though I had paid online and the breakfast was dismal.”