Hotel a Delavan

“Very nice place! Only things nearby are the American Legion and Bowling/Arcade place. Everything else is about 5-10 minute drive.”

“I was told I could get a roll away. No roll away. Told a room with 2 beds was the same price as the room with an inroom hot tub - another lie. Huge confusion. BS. and horrible customer service!”

“The location was not at all like the pictures. We opted not to stay after we had checked in. We were out the cost of the room but for my family’s comfort and safety we decided to stay at an alternate location as it was not at all what we thought it would be. ”

“overall, it was clean and for the most part quiet. A suggestion would be to keep those people with active children on the 1st floor to avoid the loud banging from little feat coming from the 2nd floor rooms.”

“Room wasn’t best ”

“The room was dirty. The staff were not helpful at all. The gentleman that checked us in opened the door to our room after my husband made a trip to the car. The door was not shut all the way and he opened it just to tell me to make sure to keep door closed, he also had another customer with him. ”

“The property was very welcoming ”

“Breakfast was great as always! I did not use the laundry service. I always have a fresh, clean room when I arrive.”

“Bedding was so comfortable. Room was quiet. Nice selection for breakfast and the food was good.”

“Room was out of toilet paper and soap. Staff didnt understand english very well. Wont be staying there again unless no other choice available. ”

“It was hard to get the water to the right temperature for a shower it was either to hot or to cold breakfast consisted of cereal and fruit ”

“Staff is friendly as always, however we got upgraded to a room since our room the lock was dead. The upgraded room had hair in the bed- long hairs short hairs, the garbage can had shavings from someone in it, the shower and the floor had “short and curly” hair all over. (If you know what I mean by those. ) we told the staff about it and just said please change the bedding and clean our room instead of moving us again. We came back that evening bedding was changed and looked somewhat vacuumed....

“Sheets were very DINGY….”

“Very nice place! Hosts are great!”

“The room was in great condition and the staff were super courteous. My two main problems were that the electronic lock was dead upon arrival and someone had to come fix it the next day. Once it was fixed, they didnt put it to the origional code, so I got locked out of the apartment when I went downstairs. The second problem that was nexer fixed was the hot water. For such a cold week in Illinois, I had hoped that the water would be hot enough to chase away the cold, but alas, it was not. I...

“When I arrived the staff told me my booking did not sync through Expedia and I’d have to call Expedia for a refund. Expedia tried to resolve things and the hotel gave me a room with the remote missing to the A/C. The staff gave me a spare remote that wasn’t the same brand as the A/C and didn’t work. I couldn’t open the door because it was swollen shut. When I finally got in, it was so humid and I took a look around and opened my window to be staring at a bunch of people in the indoor pool.”

“Clean, large space, good quality, easy to find.”