Cerca hotel in Contea di Smith

“The room was clean but depressing. The sleeper couch was crammed into the space and too dilapidated to sit on. Bathroom was spotless. The breakfast was exceptional for hotel free breakfasts. The interior of the facility needs an update.”

“Great people, excellent service”

“Awesome except the toilets were too low. An older person would have a lot of problems getting up and down from that toilet.”

“Excellent Home2Suites! Beautiful new location with very nice pool and gym, laundry facilities, and business center conveniently located for guest use. I found this location on the Hilton app as I was driving home and became too ill with a migraine to drive. The three women working shifts at the front desk went above and beyond normal expectations to make me feel truly cared for. I highly recommend this location”

“Still have not gotten my incident deposit back!!!!”

“I really enjoy this hotel. We reserve here every time we visit our scholar at UTTyler. It’s close to campus and surrounded by restaurants and shops. The breakfast is excellent, and the atmosphere is warm and inviting. I also appreciate that the same staff is present during each visit. We've been staying at this location for two years and have mostly seen the same staff. It's an excellent place to stay.”

“Parking wasn’t a problem but the guests were told that the elevator didn’t work yet the house keeping and staff were using it. When asked, they said “use” it a your own risk. The sink and bathtub drains held water and would not drain unless the water was off. The refrigerator LITERALLY had a two hour timer on it and would shut off until you reset the timer.”

“Great place to lay your head”

“Genial”

“AC didn’t work our first night and it was very hot and uncomfortable. Had to move rooms next morning because ac unit needed to be replaced. You would think they’d know these kind of things and test these things prior to people staying.”

“I like room set up and it’s close by to UT Tyler. Reasonable rate and free breakfast parking. I would say not as impressed with the breakfast this visit. 8am No pastries (empty) and sliced bread selection wasn’t great found some mold on wheat loaf in drawer of choices. Also the staff member at desk for check in was probably in training but she talked too softly and just not a good greeter for a hotel. Also issues with phone call to confirm reservation again employee struggled to find my name...

“Wow, what a beautiful property, excellent location to downtown Tyler, residential style rooms, a small boutique hotel. Loved it!”