Cerca hotel in Nairobi County

“Terrible experience. Staff was unhelpful. Requests were ignored. Ordering a gin and tonic at the bar meant 2 shots of gin in a glass since they ran out of tonic water. Had to ask for ice. Had to mix my own drinks. Drinks took over 60 minutes to be delivered. Any food off the menu took 2 hours to make. This was truly the worst hotel staff. Avoid at all costs.”

“Ottimo”

“Great stuff, location and amenities”

“Struttura ottima nell’aeroporto di Nairobi. La stanza è molto grande è particolarmente pulita. Piuttosto silenziosa. Il personale gentilissimo ed è molto utile il transfer gratuito per le partenze.”

“Da molti anni vado al Serena quando mi recoi a Nairobi. Personále cortese e professionalita a tutti i livelli e. . Ottimi ristoranti aperti a tutte le ore.essendo cliente mi viene concessions quando possibile l upgrade della camera. Fra qualche mese i lavori termineranno e mi immagino c he sara ancora piu bello”

“All perfect, my favorite address in Kenya ”

“Very poor breakfast nothing ”

“Hotel ben organizzato.”

“Tutto positivo”

“We loved our stay here! We stayed for a wedding and everything was amazing. The hotel staff were so kind and lovely. The breakfast was so good with many options. We highly recommend this hotel in Nairobi, thanks for a great stay!”

“Room was clean and comfy. The staff were very friendly and we really enjoyed our stay. We were also able to leave some of our luggage while we travelled to Zanzibar which was so helpful and convenient. Thank you for your great hospitality!”