Hotel a Douglas

“The entire hotel is under construction. The breakfast area, front door area and all the hallway on the third floor was under construction. No breakfast area access. The room was adequate but I stayed three nights and not once did the room get made up. So no fresh towels, no tossing out the trash. The front desk must be manned by only one person b/c I rarely saw anyone there. The TV did not work on the third night, no internet I suppose. Had to watch tv on my phone. I visit Longview three to...

“All staff and accommodations were excellent, including guest services like the pool, laundry, and exercise facility. Breakfast was great. I really love Home to suites because of the living kitchen and seating areas. I was there for a week and didn’t feel claustrophobic like a regular hotel can sometimes feel.”

“My stay was very pleasant. I would consider this motel again should the opportunity arise.”

“Rooms were cleaned.”

“Decent place to stay and breakfast is included. Room was large but did not seem to have been vacuumed.”

“My husband, son, and I recently stayed here for a college visit. We checked in late on a Wednesday night, about 9:30. The front desk guy was very friendly and professional. When we got to our room, everything looked great. However, after getting ready for bed, I walked past the a/c and it was leaking and the carpet was all wet. I called the front desk, and he said "thanks for letting us know." My husband thought it was odd, because there was A LOT of water on the floor. A few minutes...

“Great!”

“My biggest takeaway from my stay was two things. The first thing that I noticed was no one asked me for my Hilton's rewards number. I am a member and I love staying at Hilton, but after my check and I realized that I wasn't asked was I a member. Unfortunately I did not receive any of the perks that Hilton rewards members get for my stay. The next day I went to front desk to tell them that I was rewards member when the staff just said, oh okay, and that was the end of the conversation about that....

“Good place to stay”

“The house keeper was a little rude when I asked for more towels and she told me it’s was no more”

“Will always stay here when I visit Tyler!”

“I love everything in the location and that is right next to the Tayler’s State Park enclose by a few stores. What I didn’t like, is that the TV kept coming on as if someone was managing it from afar.”

“Fantastic stay! Definitely will be returning”

“Very friendly and comfortable place to stay”

“We enjoyed our stay.”