Hotel vicino a Eccleshall Library - Stafford

“Clean room with plenty of hot water in the shower and a comfortable bed. But the outstanding feature was the staff not just helpful but friendly and as someone travelling, on this occasion, on my own they were invaluable. Yes, the property did look a little bit rundown and like it could’ve done with a lick of paint in places but that did nothing to detract from my stay. For r a budget friendly break in a long journey I could not ask for anything else.”

“Quick process by helpful staff.”

“Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished ”

“It’s ok for the price. Helpful staff, good parking, worn out rooms, Stafford town is a bit tired too.”

“Personale molto professionale ed accogliente. Avevo dimenticato in camera dei vestiti e mi sono stati recapitati a casa. Ho apprezzato molto. Vengo ogni anno e mi trovo sempre molto bene allo Swan Hotel. Piero.”

“All okay with staff breakfast and bar but room size was too small and double bed size not enough for two adults”

“I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process”

“No food available on site,no cameras switched on for car park safety,crack in bathroom sink with units tired . All furniture tired and old. Tv we’re old and small.coat hangers missing and damaged. Very noisy residents made it hard to sleep ”

“Very clean, very friendly and helpful staff. The kitchen is very well equipped, whatever you need, it is there. I will be sure to stay there again, when I go back to Stoke-On-Trent! Thank you very much!”

“Easy parking, very helpful staff, lovely character hotel, lovely clean, comfortable bedroom, bathroom clean, possibly ready for bit of TLC. Couldn’t master TV but probably my fault. Amazing breakfast, look forward to another visit.”

“Really friendly and helpful staff. Breakfast was really busy the morning we were there and they managed everything really professionally.”

“NUOVA E PULITA”