Hotel vicino a Empire Expo Center - Syracuse

“In general it was good but the carpet was wet all over the room; probably they had just washed it and it wasn't dry yet (it was clean nonetheless)”

“Clean floor, helpful staff”

“Xxx”

“Clean room, friendly staffs, good breakfast.”

“A bit of a problem, and they sorted it out.”

“Arrived late so can’t say my review is comprehensive nor entirely unbiased. That said, arrival was smooth at 1 am. Check-in was uneventful and the room was clean (and large) upon entry. One mishap was I thought I reserved a room with a king bed (solo traveler) but ended up in a suite with 2 queen beds. As for breakfast, it’s included in the nightly rate. Line-up of options is decent. Usage of paper plates requires you be a bit more thoughtful on how much food you carry in one go.”

“Everything was good, well maintained, guided.”

“The hotel and our room were very clean. The staff was friendly and helpful. What we did not like is that I called on 3 different occasions and spoke with 3 different women at the front desk and emphasized how important it was that we have a refrigerator. The first woman told me she had written down our request. The second woman told me it was entered in our information, and the third woman told me the same and assured me we would have a refrigerator and a microwave upon arrival. We arrived...

“Hot tub was broken most of the trip. Was one of the only reasons property was picked”

“Hotel pulito e confortevole. Le camere ampie ma con arredi un pò datati. Colazione abbondante. Personale gentilissimo”

“Comodo Hotel di passaggio durante l’escursione alle Niagara Falls Comoda la location vicino all’autostrada”

“Good location. Nice staff.”

“It serves its purpose. One thing that was odd was that we were put in a room in a separate building—nobody else was staying in it. Great! Peace and quiet-we had to wake up at 3AM to catch our flight so that was perfect. Except that one other guest was there when we came back from diner…and they put him in the room right next to ours! I don’t know how many rooms were in the building--16?…20?—so why put us side by side so we can hear each other talking through the walls? He got in an argument...

“We booked a room for graduation weekend. We left with no where to go within 30 minutes. This place was the dirty, smelly and poorly maintained. The room stunk like a hot boxed ash tray. You can tell one dirty rag was used to wipe all the surfaces. Almost everything was broken including the lock on the door. I just cant get past the smell....it stuck to us until we showered. Mind you we didnt even sit on one surface. There was a very sketchy crowd wandering around the building. The parking lot...

“Room was clean, and endless amount of breakfast. Parking was perfect and staff was nice. Would definitely stay here again.”

“Room was a touch warm on the 2nd floor, there is no AC from what I’m told, we visited in April, so luckily the outside temps were moderate at best. I would be unbearable in the summer without AC. Room was extremely clean and owners were very accomadating. Breakfast was fantastic, I’d stay again, just not in the summer”

“The staff were very accomodating esp. David.”