Hotel vicino a Falls Lake Visitor Assistance Center - Raleigh

“I am a HI fan so any time I can choose them I do. As usual I was completely satisfied. First of all, my plane was delayed 4 hours and I called the front desk. She was beyond helpful and professional. She let me know that whenever I got there, my room would be waiting for me--that took a load off because I was definitely stressed out. I didn't arrive until 1:56, but staff was available and got me checked in with no issues. Bed was clean and soft as usual and I had no issues with any appliances....

“Great”

“The rugs smelled and the bathtub was not clean. I ran out of tissue after 1 use”

“Hotel nuovo molto confortevole, palestra 24h, colazione sempre inclusa. Ottimo!”

“Awesome stay! Felt very used in a good way. People using the amenities. Families staying there like ours. Businesses using the property as well. It was a great breakfast every morning. It felt like a hotel that was well maintained and taken care of”

“Found a pest in bathrtub during my last night of the stay. Lodged a complaint and staff were empathetic and made sure to address the issue.”

“Quiet and peaceful. The two best things anybody can ask for.”

“Very good”

“Ofrecen gimnasio no existe, ofrecen desayuno no hay restaurante”

“👍”

“Was ok”

“Hotel was nice, the elevator was slow and creaky, made me feel safer to not need to use it anymore. Staff was very nice and helpful, excellent service. It's just a shame the hotel itself feels like it needs a fair bit of maintenance to really deliver on the promise it's staff so capably delivers”

“Front desk staff absolutely made this stay comfortable.”

“The property was very poorly maintained and did not appear to be clean. There was a strong unpleasant odor throughout the property. I found a used razor in the shower that had clearly been left by a previous guest. The bed did not appear to be clean either. Overall, my experience was very disappointing, and unfortunately, I would not recommend this property.”

“In generale Hotel, carino, ben posizionato comodo in quanto dispone sia di piscina che di lavanderia. Il letto molto comodo, la stanza profumata l’unico problema è che c’era della muffa sul soffitto. Colazione ottima e abbondante con Bacon, uova Waffle e tanti altri prodotti.”

“great stay”

“An amazing stay! Upon entry we were greeted by the kind staff member at the front. We did check in early and there was a small expected fee. We immediately went down to the pool after unpacking and there were provided towels for use. They were replenished immediately. Beds and room were very comfortable, spacious for a family of 4. Breakfast was amazing, one of the best ! Close to shopping centers, walking distance. Parking was plenty ! Will definitely be returning to this hotel if we’re back...

“The Bar needs some life to it!!! Also the elevators needs to be upgraded with security, for example your card to your room should be use to get to the floor of your room. Anybody could to ride the elevator up a floor. Not safe!!!!!”

“Hotel was supposed to be an Extended Stay hotel yet there were NO dishes, glassware, utensils in the room. There wasn't even a hair dryer, which the Expedia site specificaly listed.”

“Camera rumorosa”