Hotel a Fir Tree

“We were staying for 7 nights and had booked a family room with two beds. We arrived after travelling for 24 hours from the States to be told that we had a room on the 3rd floor but the lift was out. We had 3 large cases and arrived at the room which was perfect. Monday came and went, no lift. Tuesday came and went, no lift, Wednesday came and went no lift, but I need a new hip and the stairs were killing me so after alot of talking to the hotel staff we were eventually moved to a ground floor...

“The staff were very welcoming and helpful on arrival. The room was comfortable, clean and we slept very well. The spa was nice to relax in and worth paying the extra £20 per person for as you could use it all day. Breakfast was freshly cooked and they had gluten free toast ands croissants and the restaurant food was delicious with a good choice of gluten free options.”

“Excellent stay. ! Staff very helpful. !”

“This was a very old historical building in as good of a shape as it could be. Some uneven floors and a lot of steps to get to your room. It was small and quiet charming. The staff was pleasant and helpful. A bus stop was right out the side. Very pleasant. The bed was nice, no air conditioning, but it was fairly cool when we went in August, 2026. They had a fan. We are from Florida so the low 70's was a joy for us for August.”

“Stayed one night ahead of a day in Durham. Easy access to the town, good food and room. Staff were very helpful and friendly. Excellent B&B”

“Good size bedroom, excellent breakfast, great staff”

“Hotel pulito, un po' rumoroso (aria condizionata + pavimenti scricchiolanti,). Posizione davvero in mezzo al nulla ma vicino all'autostrada. Consiglio solo se si é di passaggio. Colazione buona.”

“This is the second time we’ve stopped in the hotel this year. The staff are always helpful and friendly and also make sure you’ve got everything you need ! Would highly recommend staying in this hotel 5*! The parking on site is great and rite in the centre of the town easy access to durham Newcastle etc”

“The staff at the hotel are very friendly and helpful, nice warm welcome. This hotel is lovely, unfortunately the owners don’t appear to want to spend any money maintaining the building. The rooms are clean but cracked floor tiles in the bathroom, ceiling damaged and not repaired properly or repainted. The beds are comfortable and linen is spotless.”

“Personale cortese e camera confortevole. Pulizia ok.”

“Struttura bellissima, silenziosa a pochi minuti da Durham. Consigliata”

“Another great stay at The Royal Oak pub only this time in one of the chalets. Great that There was a fridge & microwave ans I used both ! Sonia & Ian are a lovely couple and it was great to see them again . They have themed nights at the pub and I hope to be going back soon to sample 👌”

“Very basic hotel, requiring refurbishment. The main problem: they offer brekfast using a Gym structure 50-100m away out of the parking. This structure is not suitable for food and the breakfast is very poor and NOT cheap. Apart from this, there is no agreement with the hotel and you have to sign a book each time you enter. Sure I'll NOT came back.”

“Much improvement on the previous night in Scarborough”