Hotel vicino a General Smallwood Retreat House - Indian Head

“👍”

“Yes , staff awful ac good”

“the staff was great but what threw us off was the fact that the sheets weren’t changed. they had a stain, a couple of hairs sitting on the bed and pillow. The mirror near the cooler and microwave was stained as well. and inside the fridge was someone’s lefts over frozen in place. the bathroom? gross. didn’t even try sweeping it or cleaning the sink. We had to clean it ourselves with wipes. the toilet as well. nothing was done for cleaning. Just re-folded it and called it a day. Very...

“Appreciated the early morning breakfast bag hung at our door. Enjoyed the resort - very clean and decorations were so nice. ”

“Breakfast was amazing. Staff was friendly. Pool was a blast.”

“This place was horrible on getting to the front door there were a few men hanging out, on the first night the bed sheets had nasty stains. My husband was bitten upon checking it was by BED BUGS management pretended not to know! They gave us a full refund and asked us not to put a negative review 🙃 ”

“Great welcome by the staff and the room was very clean.”

“Very clean and inviting. Great value .”

“Serves the purpose ”

“Awesome breakfast and super clean rooms.”

“Very convenient located, good parking. Room was very clean. Bed was soft and comfortable. Nothing special on the breakfast but clean, variety and proper temperature.”

“Good value”

“Nice clean ”

“The hotel is right by the highway, that was the main reason my husband and I picked this hotel. The hotel was very clean, the mattress and the pillows were very comfortable. After hours driving on the road, we actually slept good with the comfortable bed. Breakfast was very good. We especially loved the yogurt 😋 we definitely will come back to this hotel again.”

“This stay was so much better. Housekeeping was in every day. The carpets in the hallway were vacuumed. I’m impressed with the changes.”

“Great staying and this hotel has 5 stars staffs”

“Very friendly staff, loved he layout of a seperated bedroom from the living room, and great free breakfast options. Was turned off when we found a large bug in the room, but staff was very quick and efficient in getting it handled immediately. The front door deadbolt didn't lock other than the clip lock. Pool was foggy, which scared us from usong it. The TVs wouldn't turn on or off easily and the phone didn't work. Otherwise it was a great stay. ”

“So for starters I reserved the room for 9 days. Paid for all 9 days at check in. 8 days in a get a call stating I did not pay for the past 2 nights and my room keys are disabled. I let them know I have receipts and it was in facts paid. They called me back to say they were sorry. After that they called again and stated i had to pay a pet fee but my pet was not even there. The day before that I complained to the front desk because the housekeeper STOLE my prescription from my room and then all...

“The Hotel is a typical Holiday Inn, clean and simple…but what we didn’t like was the breakfast. No choice, for 4 days the pancake machine wasn’t usable for unknown reason.. This aspect must be improved. The pool need to be cleaned more ..”