Hotel vicino a Gilner Point - Big Bear Lake

“NO internet connection. When I called the front desk, I was immediately transferred to an outside internet provider. I didn't understand why I had to figure out the internet connection by myself as if it was my problem. I spent more than 30 minutes on the phone without any success. I hang up and called the front desk again to complain. Finally, they send the technical person, and he told us that their property has been having a connection problem with apple devises, and if our device is Mac...

“Rom/Cabin was roomy and cozy. It had a fireplace which needed wood. I did not use this. The pool and hot tub was nice and used during my stay. Very quiet location with the exception of highway noises. The property is good for dog owners with area for dog walking and potty stations. Very enjoyable stay”

“Loved the view from our cabin. Loved all the outdoor amenities like the canoes and the fire pit. We will definitely be back!”

“The hottub was really the sweet spot, cabin was nice overall, the a/c and airflow sucked, had difficulty sleeping due to lack of airflow and it being hot, big bear is a little packed and overrated, not much to do. Good if you want a weekend getaway, not much else.”

“Soft comfortable bed. Lots of soft towels - nice and generous as it feels most places now give you one thin towel and no toiletries.”

“it was very clean room and close to village”

“,”

“Great cozy place. Easy walk to village. Spacious. Highly enjoyed it! ”

“Such a fabulous stay. Everyone was friendly and acted like they truly wanted to be there, which is hard to find in the service industry these days. Maybe it's the magic of the place floating around, because it truly was a magical place to stay. Clean, fresh, relaxing and a close walk to the village. 11/10 stars and I will definitely be back.”

“These good reviews must be fake…. Pictures of this place look decent here on Expedia. But it was the exact opposite. There’s probably a reason this place doesn’t have pictures of the outside of the property. It’s very dumpy. Also everything was filthy on the inside. Build ups of grime in places, ants everywhere, walls were nasty and the shower was falling apart. Bed sheets had brown stains. The bedroom was very warm because the AC is only in the front room. Felt so gross staying there. We stayed...

“Everything was fine,my kids really enjoyed the playground the only thing that was bothering me was the fridge not working properly my drinks and milk were warm. The cabin was clean and it had everything we needed to make a meal. My family wants to go back next year.”

“We had a peaceful, wonderful stay at the Estate House at Knickerbocker Mansion. The property was beautiful and well maintained, and Patrick was responsive, friendly and helpful, especially when we had trouble connecting the TV and needed help with luggage. The bed was comfortable, the wood accents were stunning, and the location was conveniently close to the village. Just note that this house requires climbing stairs, which may be challenging for some guests. We hope return and enjoy their...

“Not clean”

“Very nice! Loved the radiant heat fireplace. Clean, basic but beautifully appointed rooms, very near the lake. Front desk staff was super-helpful; we will stay there again next time in Big Bear.”

“Great location ! ”

“view”

“It was enjoyable but they need to air out the cabins. The smell is so dingy and dusty. I had to go buy air fresheners and candles just to be able to breathe. The people were nice and that was important. Definitely 2 things bad 8 things good.”

“My room door could be opened easily with a credit card or butter knife . I asked the front desk for another room they said there were no more available until I showed him video proof. Then in the middle of the night they tried to take 1,000$ out of my account. My bank stopped the transaction and shut my debit card off . I had to use my credit card for the remainder of my stay. No one would help us and the manager would not talk to us . Everyone gave us the run around. Plus the food at the...

“The room was nice and the staff were friendly. We will stay here again”

“Such a cozy cabin vibe with a vintage twist. So fun staying here and so close to attractions and things to do! 10/10 would stay here again.”