Hotel vicino a Great Basin Adventure - Reno

“Room was nice. No elevator, only stairs and all rooms are on 2nd & 3rd floor. Terrible sketchy neighborhood. Bartenders were helpful, especially Jess, as there’s no front desk or luggage assistance.”

“👍”

“La camera era enorme, oltre al letto king c'era un divano, un tavolo con 4 sedie, una cassettiera con frigo, microonde e TV. La camera era un po' polverosa, con una (piccola) ragnatela sul lampadario, il bagno pulito. Parcheggio comodo, zona ben servita”

“The staff was very accommodating and we wished we were able to spend another day and night to enjoy the amenities.”

“Good value. Glad the pool & hot tub were open, though quite small. Comfy, clean hotel room with easy access to lots of food options. Free parking! Spa only open weekends.”

“I recently stayed at the Courtyard Reno Riverfront, and this experience was deeply disappointing—especially as someone who joined Marriott with high expectations. I have been a Hilton Diamond member for years, and I specifically chose to try Marriott to compare the level of service and hospitality. Unfortunately, this stay fell far below what I expected and has left me extremely disappointed. First, the front desk service was unacceptable. The staff member who assisted me (a woman with a nose...

“Fine”

“Good parking. Terrible location. Lousy casino.”

“Camera spaziosa e pulita. Personale gentile. Parcheggio disponibile. Colazione sufficiente.”

“Terribly dirty room, floor was sticky too. Sheets and bathroom were luckily clean. Wear your socks!”

“I booked a King sized bed and when I arrived was given 2 small very uncomfortable beds. I asked to be moved and was told they were sold out. was given the choice to take a refund and leave or deal with it. Also the bathroom had not been cleaned there was soap still in the shower, hair in the shower and trash on the back of the toilet seat.”

“Staff was great. Major room upgrade but the jet tub plug didn't work. It came completely out. We used a washcloth to hold the water. Clean bathroom otherwise. Casino is very convenient. Walls are very thin. Overall not a bad place to stay.”

“There is cigarettes underneath the bed. They didn’t do a good job at cleaning the room. The headboard was ripped up and scratched up. You got there was no option to change my room to non-smoking. I only had smoking will not be staying there again.”

“Room 1856 We were surprised on check-in as the front desk clerks appeared to be a little confused. When we checked we noticed that there was a surreal amount of dust all over everything. We also noticed that there were no writing materials such as pad and paper which is always available and we needed it. While showering you could not keep from getting water outside of shower curtain which essentially barely met the floor. Additionally, the outlet near the window appeared to be dead as...

“Sii”

“The front desk told me when I called to say we’d be arriving late that they wouldn’t hold my room even though they had already charged it to my cc, finally said they’d hold it another hour (our flight was delayed) Then we got there oldest lobby (I know it’s motel 6) but it reeked of cigarettes everywhere especially our room which I was told was non smoking. Then somewhere in the early morning another random charge which I asked about and he said oh it’s expedia; but the charge came from motel 6...

“The worst experience ever!!!! Will never stay here again. In fact we had to check out of the room early and lose our money because we can’t even sleep at all. There’s some kind of violence going on next door and the people were screaming and yelling and slamming door until 5:30am. You can hear the phone ring in the next room and the whole conversation. When we opened the patio door and there are homeless people walking around. It’s kind of scary to stay there. Stay away.”

“For such a great hotel &casino - I got really unlucky with a defective or broken AC/Fan unit - it kept me up all night for two nights rattling and coughing up these ratchet noises. My only option was to turn it off completely which made the room stuffy and hot. For $1,000 dollars, I definitely got the short end of the stick. Very expensive trip for my daughter’s volleyball tournament and I’m leaving early because I couldn’t stand another night like that. I hope you folks can fix the AC/Fan unit...

“Our go to place to stay in Reno. ”