Hotel a Green Valley

“Avg ”

“Satisfactory room. Not so much with breakfast options.”

“Issues with check in, staff was difficult to communicate with, breakfast was bland. Beds and pillows were comfortable and the pool was nice. The lobby smelled and the hallways were not clean. ”

“Bedding was so comfortable. Room was quiet. Nice selection for breakfast and the food was good.”

“The room was clean, hallway was clean. Breakfast was clean and a good amount of options. Staff was the sweetest.”

“Big rooms always clean. Friendly staff”

“We were desperate and traveling with small children so we had to stay one night at this hotel. It took going through four different rooms before one was somewhat acceptable. There were stains on the matress and bedding, bugs in the room, no shower curtain in one room we went through, food and garbage on the floor. The tile in the bathroom was dirty. This hotel deserves to be turned into the local health department. ”

“If you have bad knees and severe arthritis like me THERE’S NO ELEVATOR DO NOT STAY HERE unless you can carry your luggage up flights of stairs. For me it was a struggle that left me in tears. The room was OK, room lighting is dark, a bit of mold, a dingy bathtub, broken thermostat button, but decently clean. The desk guy was nice, but casually told me after check-in there’s no elevator. No offer of help. I can’t comment on the breakfast the stairs hindered that trip. ”

“Rusty water rust coming out of the sink faucet dirty stained like very stained towels breakfast was a joke and the receptionist called my room 2 mins after check in to ask if I had more ppl staying in my room then what I booked when we booked with a block so there were other children coming in and out of all the rooms ”

“They had little black spiders there in the hotel room and the pool was tiny my kids didnt go swimming bcuz the pool was too packed with people,and the room was small for a suite and had trash from the previous person under the bed and on side the dresser,the staff was rude also.and they overcharged me.”

“Room was out of toilet paper and soap. Staff didnt understand english very well. Wont be staying there again unless no other choice available. ”

“Staff was friendly and accommodating. Nothing I asked for was too much (not that I asked for a lot). The breakfast was fresh and tasty! Would recommend. ”

“Sheets were very DINGY….”

“Very nice place! Hosts are great!”

“It was hard to get the water to the right temperature for a shower it was either to hot or to cold breakfast consisted of cereal and fruit ”

“The room was in great condition and the staff were super courteous. My two main problems were that the electronic lock was dead upon arrival and someone had to come fix it the next day. Once it was fixed, they didnt put it to the origional code, so I got locked out of the apartment when I went downstairs. The second problem that was nexer fixed was the hot water. For such a cold week in Illinois, I had hoped that the water would be hot enough to chase away the cold, but alas, it was not. I...

“Clean, large space, good quality, easy to find.”