Vacanze Hakone

Amazing, peaceful, very kind staff. Thanks for a wonderful stay

Clean and moden place. Having an in -suite laundry was super convenient( 2in1 laundry). This hotel apartment had all the amenities you need. Eg toothbrush/toothpaste, comb, slippers, hair ties, shaver and laundry detergent. Only item that was missing was lotion but that wasn't a big deal. Location was excellent as it was few steps to the trains. The monorail was also a few steps away and it takes you straight to haneda airport within 15mins. If you catch the express train it will take you there within 6 min (train ride). Overall 5 stars and would definately recommend for family with children.

New hotel in a great location to great food, shopping and attractions. Amazing and helpful staff. Short walk to Ameyoko Market and very close walk to subway stations. A nice neighborhood with a good mix of locals and tourists. There is a 7-11 right next door and a grocery store 5 min walk away. I would definitely stay here again!

I’ve traveled extensively around the world during my time in the U.S. Marine Corps and later as a businessman, and I’ve stayed in more hotels than I could ever count. I can honestly say this is one of the finest properties I’ve ever had the pleasure of experiencing. The hotel itself is stunning—beautifully designed, impeccably maintained, and welcoming from the moment you arrive. But what truly sets it apart is the staff. Every person we encountered was warm, kind, professional, and genuinely eager to make our stay exceptional. Their hospitality wasn’t just excellent—it felt sincere. To me, the true measure of a great hotel isn’t just its architecture or amenities, but the people who bring it to life every day. In that regard, this place is second to none. The beauty of the property is simply a reflection of the incredible people who care for it and the guests who stay here. Thank you for making our visit such a memorable one. We hope to return someday.