Hotel a Heiskell

“Nothing like the photos, not the lobby, not the rooms. Felt like bait and switch. Front desk was so obnoxiously rude, it was shocking. Exterior is run down, area is a bit sketch. Room was decently clean though, good size. ”

“Good location, and mostly adequate for a short stay. The drainpipe underneath the sink was not actually connected to the sink, so it spilled on the floor when faucet was higher volume. Key stopped working in morning and when I approached housekeeping they were pretty rude. Refrigerator was very loud at times. ”

“Nice convenient location. Deign and layout of the property very nice. I was not able to connect to their Internet and the staff could not assist. I have been able to connect to the Internet in two other hotels and a public library during this multi-week road trip.”

“Clean, convenient, great price. Great little free breakfast from 6:39 to 9:30. Remember to call the hotel when your flight arrives to get them to send the shuttle. Bed was comfy! But the elevators were broken so I had to lug my suitcase up two flights of stairs. The room’s drapes are fake so the bright parking lot floodlight shone through the window a bit all night. You can hear some road noise and I think a smoke alarm battery was beeping periodically. Ruby Tuesdays is next door but otherwise...

“The Staff were friendly and very accommodating. Our room was clean. AC worked well. Small breakfast available was a bonus! Make your own waffles is always a plus! Only negative was we could hear the talking in the lobby late into the night.”

“Breakfast did not have any sweet rolls was very limited. Room was not clean in bathrom”

“Night staff was great”

“The hotel was very clean. Good breakfast. The staff was courteous.”

“Clean but really old.”

“They asked for a cash deposit when I arrived because they said I live too close to this hotel (1.5 hours away). And would not let me use my card for this. Then I went to take a shower and shower head fell off & broke. Then they processed to tell me it was my fault and I will not receive my cash deposit. It took an hour of me telling them it is not my fault and also them talking to higher up to finally, with reluctance & aggravation, to give my deposit back. They weren’t customer minded and it...

“Ottimo hotel a metà' strada tra la Vlue Ridge Pkw e Nashville. Personale cortese e disponibile; camera pulita e con ogni confort e ottima colazione. ”

“The staff were friendly and helpful and the ac was easy to manage. Breakfast was a bit light.”

“It was okay and I slept there. It's all I wanted. I wasn't there to eat or work out or anything else.”

“Comfortable bed, a very acceptable stay.”

“Our room was clean, but it had an old smell to it. They could update bathrooms by adding a towel rack in addition to the hook on the back of the door. Staff was very friendly and helpful. It was quiet and the beds sleep well!”

“Staff was friendly and helpful. Rooms was clean and spacious. Early breakfast was helpful. ”

“Pretty much as expected. Nothing was either bad or great. People at front desk were curteous.”

“Property is dated and in need of some repair. Could not get the door to lock when we closed it. When we did we had difficult getting back in the room. One of the ice machines was broken so we had to go to a different building to get ice. Sheets were clean but had some stains. There were a few slices of bread a couple of bagels and coffee set out for breakfast. Not really any amenities. ”

“Friendly staff. Nice breakfast. Everything was clean. Good location right off the interstate.”