Hotel a Norris

“Room was clean, although the website said the pool was open from May/September. Upon trying to use the poop that was filled, we were told that it didn’t open until the end of the month. We were there on May 14th. ”

“Perfect location and very nice Hotel.”

“Our stay at this facility was outstanding! The employees were the best in a day it's hard to find good help. These people, every one of them, focused on us from a simple Hi to helping with any questions or needs we had. Our room was updated and very clean. I can't say anything bad. Thank you for everything!”

“Breakfast was poor, minimal choices”

“Everything went nicely ”

“The breakfast who is preparing omelette (chef) not welcoming ”

“No free, freshly brewed coffee in the lobby in the morning? Most chains offer that. At almost $800 a night don’t want to have to buy at Starbucks. And barely any amenities in the room -very disappointing!”

“Nice room. ”

“The manager and staff were ultra helpful to us. One of two examples: We left our luggage early at the front desk and (unknown to us) accidentally left behind a cell phone in the checked bags. We thought shortly afterwards that we lost the cell phone entirely. The staff offered, without being asked, to search the lobby and front desk area to find it. They did so cheerfully! We found our cell in the checked luggage soon after, and still they remained cheerful and understanding of our mistake....

“Amazing stay from check in to check out.”

“Beautiful clean room. Friendly staff.”

“Very friendly front desk”

“The staff were friendly, and the hotel itself was clean, but it definitely needs some updating. One downside was that there is only one small elevator, so expect long waits, especially when other guests have luggage. The biggest issue for me was the location. The hotel is marketed as “downtown,” but it is actually about 5.5 miles away and around an 11-minute drive. When I asked the front desk, I was told downtown was only 3 minutes away, which was misleading. The surrounding area also felt a...

“Great location”

“It was fine for the price! Staff was cool,pretty good location with Hooters,Casey’s Cracker Barrel all walking distance”

“Hotel was nice, no issues there. Decent breakfast. We had booked a room to sleep five and were given a room with two queen beds and no sofa. I went to the front desk to ask for a cot and was told that it would not fit in the room, so my three teenaged daughters had to share one of the beds. Fortunately it was only for one night. ”