Hotel a Helenwood

“It showed a Continental breakfast each morning. The woman at the desk stated that they don’t do that anymore! Ithink I should get a rebate for having to buy my own breakfast when I thought I’d paid for one.”

“Property was clean and the room was clean… Staff was friendly and accommodating…”

“We stayed as a family of 4 in the room with 3 beds for 2 nights. We chose the larger room b.c of the picnic table in the room and the “kitchenette” area (full sized fridge, microwave, double sink; plates, bowls, cups, utensils, can opener provided. No stove). We also used the provided grill (BYOCharcoal, tongs, and lighter). The large bathroom with fluffy, white towels was a huge plus!! The beds were good/pleasant, pillows okay (if you’re picky, bring your own). The TV comes with Hulu+...

“Clean Room”

“Every thing was wonderful! Jennifer R. Was awesome at check in so sweet and helpful! I was traveling with my 87 year old mom and Jennifer showed me where the coffee was for my mom and was so accommodating!! It was a great experience!!”

“This place was disgusting. Food crumbs and hairs on sheets. Dead bugs on floors bathtub very dirty. We tried changing rooms and second room was just as dirty”

“Older building in average condition.”

“Great and friendly experience.”

“Was the bad experience I had and we stayed two hours we left in the middle of the night lotta bugs and the smell of the room lotta mold shame we spend that money there. I believe we have to. They have to give us our money back.”

“Room was clean, hard to close tbe door when sun was shining, ac worked great. Breakfast ...none ...no hair dryer and coffemaschine in room. Tv tiny. Low toilet. Shower worked great. Staff friendly. Only 1 roll of toilet paper for 3 day stay.”

“Upon check in, the owner told me I needed to pay an additional $40 for a third person. I stated that I didn’t realize they charged for kids. The owner then questioned me about their ages to the point I offered to show my son’s drivers license. Then, when entering my room after check in my kids discovered dead bugs on the floor. They were very upset and concerned the room was not clean. I went to the office and spoke with the owner. He came immediately and picked up the bugs and said it was no...