Hotel vicino a Henrietta Dog Park - Rochester

“Room was beautiful and, had we been staying multiple days and nights, would have been excellently stocked and very convenient.”

“No Breakfast, No hot water, No towels. Not properly maintained the room. Cleaniness is poor.. Overall No for nexr timw..”

“They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit”

“Ok”

“Buon motel, camera spaziosa e abbastanza moderna, dotata di tutti i comfort. Colazione nelle aspettative, abbondante e con diversi tipi di muffin, tra le altre cose...ottimo rapporto qualità prezzo! non mancava proprio nulla.”

“I arrived at the hotel and was told the reservation I made had been cancelled, with no reason and no name of the person who made the cancellation. Every room was occupied, so I had to spend an hour on the phone with Expedia to get a refund. Once I received a refund (at 10 pm), I had to leave to find a place to stay. The staff member at the front desk was the one saving grace; she was supportive during this process. Also, I saw a sign that the dryer was broken. A person who had been staying...

“I enjoyed my stay here, the staff was friendly, it was quiet, the bed was comfortable and the exit was right next to my room for easy access to my vehicle. I would definitely stay here again.”

“The property is clean and well maintained. Staff friendly.”

“The accommodations were ok; but other occupants were very loud outside the room and the walls are thin; room next door tv was very clearly heard and we could even hear the occupants’ coughing ”

“In the top 3 all time of the worsest hotel I have ever seen. Horrible. Smell everywhere. Corridors and stairs not clean. Old and decrepit rooms”

“Front desk guy was very understanding and helpful”

“Management. Staff EXTREMELY rude and apparently discriminates against certain people? Upon check in, was never told where anything was located ( laundry, vending, what to do about fresh/dirty linen. Wifi password, where to take garbage and recycles out. Left one morning, put 2 clear plastic garbage bags filled with recycles ( brown paper bag. Tissue box, cardboard food container, (empty/cleaned). When i returned, there was a note that they pride themselves on cleanliness. If i didn't clean...

“Didn't drive ”

“Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

“Our room was clean, there were virtually no amenities; outside the weekdays during the first shift, there is no staff visible to service customers- problems don’t get resolved until the next morning- maybe; scratching inside the wall (some kind of animal; LASTLY AND NOT THE LEAST- WE HAVE AT LEAST ONE OR MORE MICE IN OUR ROOM- NO STAFF WAS AVAILABLE TO REPORT IT, SPOTTED ON SATURDAY AFTERNOON & SUNDAY. HAVE TO WAIT UNTIL MONDAY MORNING.”

“Albergo molto moderno con piscina e giardino interno. Camere ordinate, colazione molto buona”

“Parking can be an inconvenience and spacing a little tight. Breakfast sometimes late. Staffing not always helpful.”

“I have stayed at this location twice due to my son attending RIT. This will be the only hotel i will frequent for 4 years.”

“Breakfast was extra and so we decided to pass at $16 a person. Toilet leaked and ran constantly. Halls smelled like Marijuana and pool area not clean. Overall incredibly disappointing.”