Hotel a Highland Heights

“This property just recently opened and it was so nice!! The rooms are so clean and stocked with things I wouldn’t have expected. On top of the that the staff was so friendly. I will definitely be back. ”

“Nice hotel. Well taken care of, good location, easy parking, good staff at the front desk and at breakfast.”

“Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived.”

“Nice large room, great free breakfast with good hours for breakfast, very helpful from desk personnel!”

“The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay.”

“The property was clean”

“breakfast not warm old potatoes we were offered a pastry on our last stay it was stale ”

“It was the cheapest place to stay in the area; but next time I’ll pay extra to have a cleaner place. ”

“Guests were making noise in the lobby and outside until midnight, so I could not sleep well. I was told that they were part of a group staying at the hotel for a wedding. Even so, the noise should have been controlled out of consideration for the other guests. Also, I was disappointed because the breakfast seemed to have been prepared with very little care.”

“Breakfast was great and staff are friendly.”

“This hotel was very clean. The staff was amazing and so friendly! There was not one employee that we passed that did not greet us or ask how we were. That made us feel very welcome! The breakfast was great, so much to choose from. We also loved that they had a fountain coke machine. Our only complaint is that the rooms are not very sound proof. You could hear the rooms next to yours toliets flush, shower running, and talking. Despite that issue, we would stay again because of the hotels other...

“Stayed a couple nights. No issues”

“The room was clean, linens and towels very clean. The air conditioner worked beautifully.”

“Nice big and clean room. Morning breakfast very good.”

“The bathroom was very clean.”

“Our stay was great. Everything was so clean and quiet. Everyone was helpful and it was located close to highway. Only missing a pool!”

“The reservation was made through Expedia, with notes to have 2 cribs available upon arrival. I called the hotel to confirm prior to flying in. That night, upon checkin, they did not have any cribs as promised. But luckily, they were able to find a couple pack and plays. I had to request additional bedding several times, but kept getting sheets rather than blankets/pillows. There were numerous miscommunications. Other than that, the trundle bed in the "suite" was stained with urine marks. ...

“It dont believe any of the rooms dont stink of smoke. Curtain fell off. Window wouldnt open. Generally old ane decrepit.”

“Camera grande e bella, materasso NON BUONO”