Hotel vicino a Hollywood Park - Chicago

“Nice”

“Our stay was not pleasant at all. There was a thunderstorm passing by and the power went out and it was not restored until Friday late afternoon. Our night was very uncomfortable with no rest at all, because there was no power to run the AC and the windows don’t even open to get fresh air into the room throughout the night or morning, nor able to take a shower. This was not how we wanted to spend our time in Chicago.”

“This place is rundown dirty. The lobby smells the minute you walk in. We had to leave the same night, we couldn't stay because there were bugs. It was a terrible experience and we had to get a room somewhere else in the middle of night.”

“Great staff very accommodating”

“There is no power generator in the event of a power outage. I was there two nights with no electricity.”

“You get what you pay for is what I am going to say.”

“Rooms are better than the outside looks lol - the room itself was clean. We were staying for a nearby festival so it was the perfect place to basically just crash and get ready for the next day.”

“The place was very clean and the room was very comfortable and easy to relax in. I felt safe there and was able to not worry about being rushed out. I would recommend this place to my friends and family.”

“This was our first time in Chicago. My sister and I saw this Best Western as a convenient choice for the Pokemon GO! Fest of 2026. Wow, what a beautiful building! Very safe too. The lot is lit so brightly and is next to a small banquet hall so we weren’t scared about coming back to the room very late. The room was beautiful; comfy sheets, updated TV and nice amenities. The staff were so friendly to us upon check-in and held our bags both at check-in and check-out so we could go explore the city...

“Bed mattress was very uncomfortable”

“Super bad customer w. Building hd no electricity”

“Hotel was perfect for what I needed.”

“I knew we were in trouble when I saw the carpet in the hallway. In the room the floor was sticky. Every step in the room we could hear our shoes peeling off of the floor. The shower was dirty. I had to wear crocs in there. The baseboards were filthy. There were streaks of varying colors on the walls. It had a heavy, sour/sweet weird smoky smell. We asked if we could move rooms but we couldn’t until the next day. I will say the towels were clean and plentiful. The female staff were friendly and...

“Stayed for a night. Clean room. Responsive staff. Quiet.”

“Please clean the rooms”

“Great”

“Stayed 5 nights. Only 2 nights I was able to sleep through the night. Night 1, woman yelling in hallway and her kids were running and screaming at 2:30am. Night 2, neighbors and kids were in the hallway talking loud and digging through bags with Styrofoam boxes in them. Night 4, neighbor was in and out of their room ALL NIGHT, they had the latch flipped to prop door open and the door shut hard causing it to bounce off the latch eache time they came in and out. The also had their music on phone...

“Everything is really nice. The room was clean. The staff was polite.”

“The hotel was filthy. The carpeting in my room was so soiled that it was black and the pattern couldn’t even be seen. I saw the maid using a broom to sweep the carpet not a vacuum cleaner. The screen was ripped so I couldn’t open the window for fresh air. It smelled of smoke. It was rundown in general, chipped furniture, dirty bathroom. There were two dogs in the room next door that barked constantly. My room didn’t get cleaned on day 2.”

“Peaceful stay”