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Recensioni per Hilton Hurghada Plaza

5 out of 5
Hilton Hurghada Plaza
Gabal El Hareem Main Street, Hurghada, Red Sea Governorate

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 166 su 264 recensioni" "
Valutazione di 8 - Buono. 52 su 264 recensioni" "
Valutazione di 6 - Soddisfacente. 16 su 264 recensioni" "
Valutazione di 4 - Scarso. 12 su 264 recensioni" "
Valutazione di 2 - Terribile. 18 su 264 recensioni" "

9,2/10

Pulizia

8,6/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Elisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura accessibile anche con carrozzina, sia nelle camere che nelle aree comuni. Giardini curatissimi, piscine pulite, personale sorridente e gentile. Grande scelta di pietanze al ristorante, qualità sufficiente/buona (purtroppo hanno l'abitudine di aggiungere cumino nella maggior parte dei piatti), ottimi dolci. Una nota negativa dell'all inclusive è l'orario inizio pranzo alle 13, con un vuoto di più di due ore dalla fine della colazione. Porticciolo da cui partono gite bellissime. Purtroppo è però impossibile fare snorkeling in modo autonomo dall'hotel. Docce non caldissime in camera.
Soggiorno di 7 notti a marzo 2024
Risposta di Quality Manager, il giorno 4 apr 2024
Dear Elisa, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Pier enzo

Soggiorno di 5 notti a febbraio 2024
Risposta di Quality Manager, il giorno 21 mar 2024
Dear Pier,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Maria do Rosario

Soggiorno di 2 notti a gennaio 2023
Risposta di Quality Manager, il giorno 27 gen 2023
Dear Maria,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

MONICA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice place. Food was excellent and variety was great. Very nice staff and many employees to help out with any need we had. Property is in great shape and one of the things we liked to was that the marina was in the same hotel so if was so convenient to take a day tour to do snorkeling and get back and be just a few steps away from your hotel. I would definitely recommend this property for everyone including families with kids, friends or couples.
Soggiorno di 4 notti ad aprile 2024
Risposta di Quality Manager, il giorno 27 apr 2024
Dear Monica,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

8/10 Buono

Olga

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Es war ein schöner Urlaub - wir hatten uns bei einem Ägypten-Urlaub auf ‚weniger‘ eingestellt. Sowohl das getauschte Zimmer, als auch das Essen waren solide. Service durchs Personal war meist nur durch Tipp zufriedenstellend. Um das Hotel wir viel gebaut: Lärm hält sich in grenzen, Sicht ist leider auf eine Baustellen.
Soggiorno di 11 notti a marzo 2024
Risposta di Quality Manager, il giorno 7 apr 2024
Dear Olga,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

MOHAMMED

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Das war der Hammer!
Soggiorno di 7 notti a marzo 2024
Risposta di Quality Manager, il giorno 4 apr 2024
Dear Mohamed, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Nehro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Quality Manager, il giorno 9 mar 2024
Dear Nehro,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

AMEL

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Hôtel au top juste il manque quelques équipements dans la chambre mais rien de grave. Séjour au top l’équipe et au petit soin. À bientôt
Soggiorno di 8 notti a febbraio 2024
Risposta di Quality Manager, il giorno 7 mar 2024
Dear Amel,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Erik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a febbraio 2024
Risposta di Quality Manager, il giorno 23 feb 2024
Dear Erik,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

6/10 Soddisfacente

Susan, Send

Mi è piaciuto: Pulizia, personale e servizio, servizi
The staff in the dining room were great, very attentive and professional, nothing was too much trouble for them. Housekeeping was also great, my room was always beautifully cleaned and the water and coffe/tea stocked up. The food choices in the dining room were boring and repetitive. The bread was always dry and the hot dishes were luke warm. One of the pools was closed for renovation but my room was far enough away so wasn’t disturbed however there was construction work on a building opposite my balcony (don’t know if it’s part of the hotel) which was loud all day, that was quite irritating. The staff at the beach were always happy to set up my beach lounger and made sure I had everything I needed for the day. Don’t know how old the hotel is but it looks and feels tired. The staff really made my stay a good one.
Soggiorno di 8 notti a gennaio 2024
Risposta di Quality Manager, il giorno 28 gen 2024
Dear Susan, First and foremost, I would like to extend my appreciation to you for taking the time to leave your detailed feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this.It is a pleasure to read the kind comments you mentioned regarding the hotel in general. Nevertheless, it is deeply disappointing to read the shortfalls in service you faced, and the dissatisfaction you felt with the food. We will certainly be addressing your comments regarding this. I do sincerely apologies for any shortfalls you faced, and would like to assure you that your comments will be passed on to the relevant management teams.I do hope we receive the chance to welcome you back in the future, and would welcome the opportunity to make it right for you.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Abdimalik

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Best
Soggiorno di 7 notti a gennaio 2024
Risposta di Quality Manager, il giorno 18 gen 2024
Dear Abdimalik,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Christelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Je recommande
Nous avons passé un séjour merveilleux. Personnel accueillant, nourriture très bonne et variée, chambre confortable. Seul petit bémol odeur de canalisation dans la salle de bain.
Soggiorno di 7 notti a dicembre 2023
Risposta di Quality Manager, il giorno 12 gen 2024
Dear Christelle,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Nancy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very happy with the service and the location was great
Soggiorno di 7 notti a dicembre 2023
Risposta di Quality Manager, il giorno 12 gen 2024
Dear Nancy,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Kiryowa

Viaggio con la famiglia
Soggiorno di 3 notti a dicembre 2023
Risposta di Quality Manager, il giorno 12 gen 2024
Dear Kiryowa,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

6/10 Soddisfacente

Sara L.

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 11 notti a dicembre 2023
Risposta di Quality Manager, il giorno 12 gen 2024
Dear Sara,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

8/10 Buono

Lisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Property is good, clean. Staff is friendly and welcoming. Check in was one of the worst I have ever experienced anywhere. It took almost an hour for no particular reason. It wasn't even that busy. They just don't seem to know how to work efficiently. Check out was slightly better. Similarly, food service in the main bar off the lobby is brutally slow. Ate lunch there twice and took 1 hour for 2 salads and a burger. We also ate at Lophelia and the Turkish restaurant. Service was better but chaotic. 5 people can barely handle 10 tables. Someone from Hilton needs to fly in to show them how to run things efficiently.
Soggiorno di 3 notti a dicembre 2023
Risposta di Quality Manager, il giorno 12 gen 2024
Dear Lisa,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Diane

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic short break
We had a lovely few days at the Hilton, it is a fantastic resort. Special thanks to the housekeeping team, especially Badr
Soggiorno di 3 notti a dicembre 2023
Risposta di Quality Manager, il giorno 31 dic 2023
Dear Diane,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Jean

Soggiorno di 1 notte a dicembre 2023
Risposta di Quality Manager, il giorno 31 dic 2023
Dear Jean,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

2/10 Terribile

JAEYONG

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 5 notti a dicembre 2023
Risposta di Quality Manager, il giorno 31 dic 2023
Dear Jaeyong, First and foremost, I would like to extend my appreciation to you for taking the time to leave your detailed feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this.It is a pleasure to read the kind comments you mentioned regarding the hotel in general. Nevertheless, it is deeply disappointing to read the shortfalls in service you faced, and the dissatisfaction you felt with the food. We will certainly be addressing your comments regarding this. I do sincerely apologies for any shortfalls you faced, and would like to assure you that your comments will be passed on to the relevant management teams.I do hope we receive the chance to welcome you back in the future, and would welcome the opportunity to make it right for you.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Rehab

Soggiorno di 3 notti a dicembre 2023
Risposta di Quality Manager, il giorno 29 dic 2023
Dear Rehab,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Marcio Caldas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabuloso.
Fabuloso. Ok, não chega a ter o mesmo nível de outros Hilton, mas foi sensacional. Equipe toda muito simpática e atenciosa. Limpeza perfeita. Única crítica quanto a comida. Pensando no "turismo europeu", as opções de preparo das carnes precisavam ser adaptadas. Provável ser ótima para a região, mas para nós foi um tanto quanto complicado.
Soggiorno di 5 notti a dicembre 2023
Risposta di Quality Manager, il giorno 28 dic 2023
Dear Marcio,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Beatriz

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect
Soggiorno di 2 notti a ottobre 2023
Risposta di Quality Manager, il giorno 28 dic 2023
Dear Beatriz,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Giselle

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Quality Manager, il giorno 10 dic 2023
Dear Gisele,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

6/10 Soddisfacente

Dustin

Mi è piaciuto: Pulizia
Soggiorno di 7 notti a dicembre 2023
Risposta di Quality Manager, il giorno 10 dic 2023
Dear Dustin,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Kyle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Excellent service from all the staff , nice views , nice beach , food was amazing, room was big and nice bathroom,
Soggiorno di 3 notti a novembre 2023
Risposta di Quality Manager, il giorno 10 dic 2023
Dear Kyle,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Carlos

Viaggio di gruppo
Bien en general, ridiculo que pidan tarjeta de crédito para depósito, soy un gente honesta, esto es un insulto, no permito que me pidan tarjeta de depósito. No chinguen, señores de A cadena Hilton
Soggiorno di 1 notte a novembre 2023
Risposta di Quality Manager, il giorno 23 nov 2023
Dear Carlos, First and foremost, I would like to extend my appreciation to you for taking the time to leave your feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this.We will certainly be addressing your comments regarding the deposit, and I do sincerely apologise for any shortfalls you faced.I do hope we receive the chance to make it right for you.Kind regards,Nicola WindleyManager Quality and ImprovementNicola.windley@hilton.com

8/10 Buono

Nenad Branislave

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Les points positifs de l'hôtel Gentillesse et serviabilité du personnel Propreté de l'établissement Le buffet et copieux varié et bon La plage est superbe Et il y a beaucoup d animations et d'activités à faire Point négatif Chambre vieillot pas exceptionnel ne vous fiez pas au photos Salle de sport très petite et très peu équipé donne même pas envie de faire du sport Cocktail pas bon La connexion wifi n'est vraiment pas bonne Concernant les restos payant en plus de la formule all-in nous avons testé un seul le resto le Turk qui avait pas mal de bon avis nous avons été très déçu Plat servi en même pas 5 minutes froid et la viande de ma compagne n'était pas correctement cuite ( le poulet était cru à l'intérieur ) Sinon hôtel à recommander pour son service au top son très bon buffet les activités à faire et surtout pour sa très belle plage et sa partie extérieure
Soggiorno di 8 notti a novembre 2023
Risposta di Quality Manager, il giorno 23 nov 2023
Dear Nenad, First and foremost, I would like to extend my appreciation to you for taking the time to leave your feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this.We will certainly be addressing your comments mentioned above, and I do sincerely apologise for any shortfalls you faced.I do hope we receive the chance to make it right for you.Kind regards,Nicola WindleyManager Quality and ImprovementNicola.windley@hilton.com

8/10 Buono

Kais

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Agréable
Pour un 5 étoile nous nous attendions à un meilleur service. Il faut redemander les choses plusieurs fois pour avoir un retour. Pour le reste très bon petit déjeuner piscine et plage très bien. L’hôtel est agréable en famille En revanche je n’ai trouvé aucun employé qui parle français contrairement à ce qui est indiqué sur hôtel.com
Soggiorno di 4 notti a ottobre 2023
Risposta di Quality Manager, il giorno 9 nov 2023
Dear Kais,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

4/10 Scarso

Aayush

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a novembre 2023
Risposta di Quality Manager, il giorno 7 nov 2023
Dear Aayush, It is highly disappointing to read the negative experience you faced whilst staying with us here at Hilton Hurghada Plaza, as this is certainly not the level of service we are striving to provide. In addition, we will certainly address your comments regarding the mentioned aspects as a matter or priority. I do hope we have the opportunity to welcome you back to our hotel in the future in an effort to make it right, and please do feel free to use me as a direct point of contact should you need any assistance. Kind regards, Nicola Windley Manager Quality and Improvement

8/10 Buono

Erick, Richmond Hill

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely Private beach, try the Turkish Restaurant! Super delicious!. Breakfast buffet is a bit overwhelming not very easy to enjoy it . Food is not place nicely, and too all over the place.
Soggiorno di 2 notti a ottobre 2023
Risposta di Michael Samir, il giorno 17 ott 2023
Dear Erick,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Michael SamirAssistant Front Office Manager

8/10 Buono

massyl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Cool
Soggiorno di 11 notti a settembre 2023
Risposta di Quality Manager, il giorno 25 set 2023
Dear Massyl,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Tommy Soufiane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 10 notti a settembre 2023
Risposta di Quality Manager, il giorno 18 set 2023
Dear Tommy,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Yussef

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di Quality Manager, il giorno 18 set 2023
Dear Yussef,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Gaëlle

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Le personnel très accueillant et toujours aux soins des clients. Hôtel magnifique et chambres très belles.
Soggiorno di 7 notti a settembre 2023
Risposta di Quality Manager, il giorno 14 set 2023
Dear Gaelle,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Daniele

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Top Hotel nichts auszusetzen leider hat es in der Umgebung nichts spezielles ausser das Einkaufszentrum nebenan.
Soggiorno di 7 notti a settembre 2023
Risposta di Quality Manager, il giorno 7 ott 2023
Dear Daniele, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs, particularly as valued returning, Diamond members such as yourselves, so I do thank you for your kind feedback. Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

10/10 Eccellente

FOUAD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 16 notti ad agosto 2023
Risposta di Quality Manager, il giorno 5 set 2023
Dear Fouad,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Samira

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect, amazing stay
Soggiorno di 3 notti ad agosto 2023
Risposta di Quality Manager, il giorno 2 set 2023
Dear Samira,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Destiny Moureen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the best honeymoon resort ever. so much to do and very friendly staff.
Risposta di Quality Manager, il giorno 31 ago 2023
Dear Destiny,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

Sarah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad agosto 2023
Risposta di Quality Manager, il giorno 28 ago 2023
Dear Sarah,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

8/10 Buono

Julie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hôtel au top cependant piscine principale un peu petite. Séjour en couple.
Soggiorno di 13 notti ad agosto 2023
Risposta di Michael Samir, il giorno 22 ago 2023
Dear Julie,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Michael SamirAssistant Front Office Manager

10/10 Eccellente

Leina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 10 notti ad agosto 2023
Risposta di Michael Samir, il giorno 16 ago 2023
Dear Leina,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Michael SamirAssistant Front Office Manager

10/10 Eccellente

Salah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2023
Risposta di Michael Samir, il giorno 12 ago 2023
Dear Salah,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Michael SamirAssistant Front Office Manager

2/10 Terribile

Léa

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Je n’ai pas mis un pied dans votre hotel suite à un gros manque d’information. Allez vous faire voir.
Soggiorno di 6 notti ad agosto 2023
Risposta di Michael Samir, il giorno 10 ago 2023
Dear Lea,Thanks for letting us know and email has been sent inquiring more information as the reservation was changed from your name by Expedia.Our target is always to reach the satisfaction of every single guest.Kind regards,Michael SamirAssistant Front Office Manager

10/10 Eccellente

Sukhchan Singh

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved every single day at the hotel.
Soggiorno di 7 notti a luglio 2023
Risposta di Michael Samir, il giorno 10 ago 2023
Dear Sukhchan,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Michael SamirAssistant Front Office Manager

10/10 Eccellente

Ahmed

Soggiorno di 7 notti a luglio 2023
Risposta di Quality Manager, il giorno 28 ago 2023
Dear Ahmed,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

SOUMAYA

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Un hôtel de qualité le personnel très agréable et gentil
Soggiorno di 13 notti a luglio 2023
Risposta di Michael Samir, il giorno 10 ago 2023
Dear Soumaya,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Michael SamirAssistant Front Office Manager

8/10 Buono

HAMID

Viaggio con la famiglia
Mi è piaciuto: Pulizia
The hotel itself is relatively ok with nice swimming pools, beach front and decent breakfast. However, the rooms are somewhat outdated. The decorating needs improvement, as well as the bathrooms. For example, the shower door leaked, so the whole floor was flooded every time we had a shower. Next, upon my arrival, the toilet was not perfectly cleaned, so I asked for someone to intervene, but no-one showed up! Unacceptable ! Furthermore, if you ask for towels through their QR code application, no-one will serve you. So, what's the use? In my opinion, even the staff at the reception do not deliver service, they just take the clients' payments, and that's it! This particular Hilton doesn't live up to its name!
Soggiorno di 8 notti a luglio 2023
Risposta di Michael Samir, il giorno 10 ago 2023
Dear Hossam,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. It is our goal to always have constructive feedback in order to work on our development.We took into consideration the comment of the leaking door and the QR code and will work on it to avoid its repetitive.Wishing to welcome you back very soon.Kind regards,Michael SamirAssistant Front Office Manager

10/10 Eccellente

Hossam

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great experience
Soggiorno di 4 notti a luglio 2023
Risposta di Michael samir, il giorno 10 ago 2023
Dear Hossam,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Michael SamirAssistant Front Office Manager

10/10 Eccellente

Deena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great service will definitely be back
Risposta di Quality Manager, il giorno 30 lug 2023
Dear Deena,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 Eccellente

john

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
weekdays get away
highly recommended this hotel, location wise, food, amenities, service is a five star rating. I will surely come back staying in this hotel again.
Soggiorno di 2 notti a luglio 2023
Risposta di Quality Manager, il giorno 30 lug 2023
Dear John,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement