Hotel a Kampung Sertik

“Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

“Great apartment with spectualar view over clouds. 15 mins walk to casino in Skybridge which connects to building. Good basic food options also in complex. ”

“Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not...

“Okay ”

“the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind.”

“The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst.”

“Unit is dirty has cockroaches ”

“I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team ”

“Beautiful view.”