Hotel con piscina a Kaskelen

“The staff is friendly and helpful. We do not understand Russian so we translated our conversations. They are patient and tried best to help. The breakfast is incredibly good including everything you can think of, bread, pastry, hot dishes, fruit, milk, salad, and more. We are happy”

“Tutto perfetto. Hotel bello e ristorante buono ”

“The restaurant was good and the personnel polite. The club was good too. The hotel reception and the room was horrible. ”

“This is a high quality hotel. The room was in great condition, the bed was good and the location was great. If I return to Almaty, I will absolutely consider staying at this hotel again”

“Hotel ricavvato da un edificio di stile sovietico. La camera era piuttosto piccola ma con tutto ciò che serve. Ha anche una piscina che non ho avuto tempo di usare. Consigliato.”

“La stanza assegnata era piccola e con un materasso indecente. Dopo protesta mi hanno dato una stanza migliore. Personale accogliente. Ristorante scadente ”

“Hotel is nice. Since last time I went, fitness center and spa were renovated and for me was perfect. Anyway, best part of Hotel I believe to be the staff. All of them very kind and ready to help. A special thanks to Mrs. Assem. Amazing quality manager. So helpful. ”

“Der Empfang war spitze, sofort war jemand für uns da. Alles lief Reibungslos. Im Restaurant möchten wir besonders das Engagement von Zhanna hervorheben, sie versteht es Menschen schon am morgen zu begeistern, außerdem spricht sie sehr gut Englisch und Tschechisch, was vor allem meine Frau verblüffte. Auch der Conciergeservice war sehr gut und Sabina eine sehr gute Hilfe.”