Baita familiare | Area soggiorno | Smart TV 55 pollici con canali satellitari, Netflix, Hulu

Recensioni per Ciala Resort Best Hotel in Kisumu Kenya

4.5 out of 5
Ciala Resort Best Hotel in Kisumu Kenya
Daraja Mbili, Kisumu, Kisumu County

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 3 su 5 recensioni" "
Valutazione di 8 - Buono. 1 su 5 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 5 recensioni" "
Valutazione di 4 - Scarso. 0 su 5 recensioni" "
Valutazione di 2 - Terribile. 1 su 5 recensioni" "

10/10

Pulizia

9,6/10

Personale e servizio

9,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

10/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Cris

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cris Obudo
Outstanding
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Anthony, crown point

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall good place to stay…. Salty food.. some broken amenities, typical to Kenya. Most of the staff were excellent. Would recommend - a bit pricey though. It’s not quite there.
Soggiorno di 2 notti ad aprile 2024
Risposta di Akida, il giorno 29 apr 2024
Dear Anthony,Thank you for sharing your feedback with us. We're glad to hear that you found our staff to be excellent and that you would recommend our place to others. We apologize for any inconvenience caused by the salty food and broken amenities; rest assured, we'll address these issues promptly to enhance the overall guest experience. Regarding pricing, we continually strive to offer competitive rates while maintaining the quality of our services. We appreciate your valuable input and hope to have the opportunity to exceed your expectations on your next visit.Regards,Akida ElvisE-Commerce

10/10 Eccellente

NIKKI

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
I can't even begin to tell you how absolutely AMAZING and beautiful this place is! From beginning to end I was treated like royalty. I highly, highly, HIGHLY recommend this place. I will be visiting every time I come to Kenya.
Soggiorno di 2 notti a ottobre 2023
Risposta di Akida, il giorno 29 apr 2024
Dear Nikki,Thank you so much for your incredibly kind words! We're thrilled to hear that you had such an amazing experience with us and that you felt like royalty throughout your stay. Your recommendation means the world to us, and we can't wait to welcome you back every time you visit Kenya. We'll strive to maintain the high standards that made your stay so memorable. Looking forward to your next visit!Regards,Akida ElvisE-Commerce

10/10 Eccellente

Anthony, crown point

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice place. Staff is excellent and friendly. Would definitely come back. Gym and steam sauna a plus!
Soggiorno di 2 notti a maggio 2023
Risposta di Akida Elvis, il giorno 18 lug 2023
Dear Guest,Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. Our staff takes pride in providing excellent and friendly service to all our guests, and we're delighted that they made your stay enjoyable.We'll be more than happy to welcome you back whenever you decide to visit again. Our gym and steam sauna are designed to enhance our guests' overall experience, and we're glad you appreciated these amenities.Your satisfaction is our top priority, and we can't wait to make your next visit even better. If you have any suggestions or preferences for your next stay, please don't hesitate to let us know. Thank you for choosing us, and we look forward to hosting you again soon!

2/10 Terribile

Peter

Soggiorno di 2 notti ad aprile 2023
Risposta di Akida Elvis, il giorno 25 apr 2023
Dear Peter,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are sorry to hear that your experience did not meet your expectations.We would like to apologize for any inconvenience or disappointment caused during your stay. We take all guest feedback seriously and will use your comments to help us improve our service and facilities.If you could provide us with more specific details about the issues you encountered during your stay, we would be happy to address them and make things right. We want to ensure that all our guests have a comfortable and enjoyable stay with us.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future and exceed your expectations.Best regards,Akida ElvisE-Commerce