Hotel vicino a Koolunga Native Reserve - Melbourne

“Room is good but not cleaned properly. Compound looks unkept w/ plant path in front of rooms bare. Very easy parking and safe though and close to restaurants. Overall for quick stop it’s good.😊 ”

“Clean spacious and quiet ”

“Yes”

“Internet was ok but not the fastest. The rooms were well appointed but things missing in kitchen that it needed, like egg flip, peeler, serving spoons, teaspoons. The bathroom needed facewashers. Said in compendium that mini services done daily with towel replacements if wanted. Never saw anyone in the 4 days we were there, no towel changes. Plenty of secure parking but to access garage you had to get out of car , walk around to passenger side to tap fob to control panel so gate would go up....

“Overall stay was pleasurable. Nice cottage and quiet surrounds. Just a few things- Lucky key box was already open as we weren’t sent a code or check-in details. Cobwebs and dust hanging from windows, ceilings and fan was an eyesore. In the accommodation folder says bacon, eggs and yogurts were supplied for breakfast, no yoghurts, and weren’t expecting Aldi packaged sliced ham instead of bacon and Aldi prima’s. No curtain to cover the window facing the loft bedroom which let the hot sun beam...

“Going to start off by saying that when you advertise a cottage in the middle of peak summer then you should ensure that at the very least the aircon is working. The place felt like a furnace the moment we stepped in and when we switched on the aircon it was not working. I promptly messaged about it hoping someone would come and fix it next day. We were staying for 2 nights only. The first night was unbearable. Kids woke up in the middle of the night as the upstairs rooms were very very hot. So...

“A gorgeous place to stay. We loved our time at Aquila and felt so relaxed and refreshed being there. The room was clean and cosy, especially with the fire on. The amenities were fantastic and the bottle of bubbly readily enjoyed! We both found the bed to be comfortable and had a real quality night's sleep. Couldn't fault it, thank you for having us! ”

“the lake view was very nice to wake up to with the wildlife ”

“The rooms were very clean and tidy. The place has a nice character. The staff were very welcoming and friendly. Totally recommended! I would love to come back and stay again.”

“Location was amazing”

“Avoid this place at all costs Firstly, there is no mobile phone reception, which makes communication extremely difficult and inconvenient. This should have been clearly disclosed before booking. Secondly, the staff were incredibly rude and unprofessional. We had someone staying there from the 4th of March until the 10th, but after one night where he was slightly loud, they asked him to leave on the second day. At the time, we were clearly promised a refund once he checked out. After he left,...

“Some friends booked for us to stay here whilst attending a sporting event whilst over from the UK. It’s a conference centre first and foremost and for the ten days we were there there were no conferences so was very very quiet with limited facilities available. However, it proved to be an excellent base for us, the rooms were very comfortable (the beds are huge) and provided kettles, toasters, fridge etc. There’s no reception after I think about 5pm so having left my keycard in the room at...

“Normal room, slow and single lift, blinking light in the toilet... There are some margins to improve”