Hotel a Kuromatsunai

“We loved our stay here, the sauna was such a treat. The container rooms felt very private and we had plenty of space for us! The beds were incredibly comfy. It was great to be able to make use of the cooking facilities in central house and the staff were always friendly and helpful. ”

“非常喜歡整個飯店的設計和服務人員的服務，若是晚餐點有更多選擇就更棒了！”

“Prachtige, super fijne en sfeervolle accommodatie. De gastheer en gastvrouw zijn ontzettend lief en hebben ons er heel welkom gevoeld. Het ontbijt was heel goed verzorgd en we genoten van het haardvuur en het uitzicht. ”

“This is a gem of a hotel. Located on the edge of the lake with an amazing view. The hotel has a genuine Japanese vibe. The rooms have baths with hot spring water. The hotel staff have variable english skills but they are very helpful. The nearby village has lots of great restaurants. 30 minute drive to Rusutsu.”

“温泉が広くてスタッフさんは皆親切で朝食も美味しかったです。”

“convenient ski in/ski out”

“Understaffed. Nearly impossible to get room clean outside of their schedule. I feel bad for their staff. The owner needs to step up and hire more than 3 cleaners. ”

“Wonderful stay”

“Staff was very nice, overall amenities were very good (nice gym etc). Very clean with regular upkeep, accessible laundry and common rooms on every floor. Shuttle every 20 mins to base of the lifts. Excellent value-Highly recommend!”

“One of the best places I have ever stayed in. Beautiful property, room was amazing. Soaking in the hot onsen with the windows open looking at mount Yotei was so relaxing. Our room was so good and cozy. The staff here are amazing, so attentive and very helpful. The vibe this place has is incredible. The food was top tier as well. My only regret is that I didn't stay longer here. 3 days was not enough in this ultra relaxing place. This place exceeded all of my expectations. Will definitely go back...

“Kitchen had all that is required to cook a proper meal”

“食事が良かった。”

“We booked Room C and we stayed at Room B, not sure about the difference but the sauna didn't work which was disappointed. We notified the owner and we didn't get any compensation. ”