Hotel a Lacey Spring

“I didn’t come to the resort to be hostage to the timeshare scheme. I was detained for 4 hours. They really wouldn’t accept No as an answer. I am a diabetic and I repeated several times I needed to take my meds and refused the timeshare. Finally I just walked out. They owe me $50 I gave them cash for breakfast if I would listen. I did for 4 hours. I would like my $50 back asap. ”

“Loud room. Motor from water heater kept us up all night. They offered ear plugs. Elevator was broken. They put us on the third floor. Took 3 trips to the car to unpack and oack. Then ”

“Great”

“spacious room, clean, basic”

“Our inkeepers were so great, made us feel welcome and cared for. The location was awesome, near the Cave Hill Brewery, several nice restaurants, and a spa close by. we were close to skiing, and overlooking Massanutten resort. The Inn was perfect, clean and cozy. Thank you ”

“Hotel che ci ha soddisfatto sotto ogni punto di vista. Siamo arrivati prima dell'orario del check in e la receptionist ci ha informato che la nostra camera non era pronta. E' intervenuto immediatamente il manager che in 5 minuti ci ha trovato un'altra camera per sistemarci senza problemi. Con una estrema gentilezza e competenza e anche molto simpatico. Colazione con salato e dolce, ampia sala per non dover aspettare per sedersi. Camera spaziosa, letti comodi, Tutto molto bene!”

“ Clean, quiet, and convenient ”

“The room felt maintenance-neglected and barely clean. There were visible signs of poor upkeep, and the cleaning looked surface-level rather than thorough. The overall impression was that the room had not been properly prepared before check-in. Management should improve both maintenance response and housekeeping quality control.”

“Staff was super polite and friendly, very helpful! Room was very clean and it was a quiet stay - very good experience!”

“This place was okay for the price. Good location...walkable to restaurants, etc. Wifi is terrible. Staff are nice.”

“Staff was welcoming.”

“BEST bed and breakfast ever, very accommodating and kind.”

“Room was one of the cleanest I have ever been in the property is quite and easy on and out but the mattress was very firm borderline hard”

“Hampton Inn should pull its brand. The hotel is in terrible run down condition. Every piece of furniture is scarred and faded, carpets dirty and worn, elevator broken and the other with the control panel in shamble. Tiles cracked long in need of repair. The comforter only has a one sided cover, the shower dripped non stop. This hotel hurts the Hampton Inn and Hilton brand. ”