Castelli a Laghi Smeraldo

“The entrance/exit door to the parking lot is not secure. Anyone can enter without a keycard.”

“Outside property and surrounding area was beautiful. Cottages look great from the outside however the one I stayed in needs an upgrade!(#50) The bedroom was fine(except for paint peeling on the ceiling) and the blinds and balance were outdated and fridge was noisy. The bathroom needs a serious upgrade! Toilet too low, mirror over sink to high, and tub didn’t drain. After two showers there was over a foot of standing water. Doors were not the most secure. I would have liked to have known...

“We loved our stay, everything was clean and nice. Staff were very helpful. Beautiful place, very relaxing. Only downside is the rooms/suites don’t come with a refrigerator or microwave.”

“The best”

“The place is at the heart of the city. Many touristy places within walking distance. Good breakfast spread. All-day coffee is available.”

“The hotel was friendly, clean, and tidy per usual but as the hot water was out most of the time over the course of two days, and the hotel seemed happy to charge full rates rather than adjusting them for the lack of one of THE primary services a hotel should be providing, I must ding the score. Thankfully they did repair the boiler in a relatively quick manner (considering the scope of the job) but they seemingly had no conception of compensating for their lack of what is arguably one of their...

“Hotel was conveniently located by the Sherman Theater where we had tickets to a show. We were able to walk to & from & felt safe walking at night. Staff was very personable & accommodating. Breakfast had a variety of choices & coffee was always available. Room was clean & beds/pillows comfortable. Only negative was odor in room & hall that was heavily scented with air freshener. We would stay here again when in town for a show.”

“Abbiamo prenotato una notte e devo dire che tutto era perfetto. Stanza grandissima e pulita. Alla reception ci ha accolto Nancy che era di una gentilezza assoluta. Colazione compresa buona. Consigliatissimo.”

“Beautiful hotel. The room, food at the restaurant and pool was amazing! I loved my stay! Can’t wait to return!”