Hotel a Lansing

“Front desk associates all very nice and accommodating”

“I rarely leave negative reviews, but this hotel was so disgusting that I feel obligated to warn other travelers. From the moment we walked through the front doors, I was horrified. The carpet in the lobby and hallways was absolutely filthy. I have never seen hotel carpet in such poor condition. It looked like it hadn't been cleaned in years and made an awful first impression. Unfortunately, the room was even worse. Everything was outdated, worn out, and visibly dirty. There were stains on the...

“Check in was fast and the staff were friendly and helpful. Breakfast was okay, standard food, they had a pancake maker.”

“Very dirty”

“The hallways were really dirty, but the security guard said they were remodeling the second floor...still the first floor could have at least been vacuumed during that time”

“I have stayed at other Sonesta locations, but this property did not appear to be ready for guests. There were areas where chunks of paint were missing or just not covered, among other things and it made the room look dirty. There was mold in the shower. The elevator smelled. There was water dripping from the lights behind the front desk. Also, there was a storm this night, so it knocked out the power in the entire hotel, so the room got hot because there was no AC. I understand that is out of...

“I booked a smoking room and got a non smoking room then I had made.food for me.and my partner to save in good cost and couldn't even use the microwave because it was broken had no tables or chairs to sit at no coffee pot couldn't watch TV because you had to pay to watch the TV and the place had roaches and I was not able to get my money refunded as I couldn't stay there it was that unpleasant”

“Na”

“This is the older hotel but it was well maintained”

“We love this hotel!!!”

“I will not be returning.”

“The room condition was very bad. Dirty, smoke smell, bugs and contaminated and cigrates burned bed and blanket. Overall room was contaminated. I booked for four days but i just stayed one night and my daughter get”

“Nice size rooms, clean with good amenities.”

“Convenience”

“Vale il prezzo che si paga. Nel mio viaggio itinerante nel Midwest, ho alloggiato in hotel di categoria superiore (e di catene molto note) con un livello di pulizia decisamente inferiore. Si trova vicino a una buona steak house. Check-in e check-out molto veloci. Consigliato, se si è in zona”

“The pool area gets super hot/ humid in the summer. The area could benefit from an a/c system or an exhaust system to control the chlorine fumes and uncomfortable temp. Not bad when you're swimming, but if you are watching the kiddios it's not a great guest experiences.”

“Good”

“They do not like to compensate for messed up rooms or amenities. Plus they try and stag you on giving u back your initial deposit”

“Breakfast was ok; coffee could be much better.”