Hotel a Matteson

“Bri was a great staff employee. However due to wifi or something the check in process was horrible and took forever. The pool was out of order and didn't state that anywhere before we made reservations and couldn't get temp in the room right at all.”

“Property and rooms were clean. Staff very polite.I had an issue. I was given a room key to a room that was occupied and the person was in the shower. Very upsetting!”

“Parking was terrible, had to park around the building in the back of the hotel. Tons of people sitting outside smoking and drinking on the property. The blow dryer wasn’t working in the room: Wasn’t offered another room the maintenance person came to the room an repaired the blow dryer in the room while we were in the room for almost an hour which made me feel very uncomfortable.Then the lights went out from about 3am to 7am!!!! No apologies nor accommodations nor even an explanation! Doors...

“The property was clean, amenities were good! There was an issue with my reservation being cancelled and credit card issues having to be disputed! Unfortunately, a crew of younger guest checked in and made the stay very uncomfortable! They were up all night being noisy and even created some damage to the property. They stay would have been great with the exception of that! Not sure if I ”

“Nice and new ”

“Very clean and close to several restaurants. Friendly staff members ”

“Hotel was better the previous time we stayed there. This time … under renovation, intermittent WiFi, breakfast was ok on Saturday and Tuesday but not Sunday or Monday. ”

“Cool”

“ I booked 2 rooms and was involved in a car accident 3 hours b4 check in. Messaged the property but no response. Then I was still charged for both rooms. Total loss with Hampton”

“gOOD PARKING”

“Clean”

“Very clean and wonderful staff!”

“Wish you had laundry guest services”

“No smoking, but entire property smells like weed - including our room. Stains on top blanket. Stains on sheet. Headboard had old double sided tape glue all over it, like something was recently removed. Bottom drawer kept opening bu itself. Budget and clean is great. This dirty place sucks.”

“Nice staff good courteous service ”

“Ok”

“Clean room and friendly staff”