Hotel a Matteson

“Property and rooms were clean. Staff very polite.I had an issue. I was given a room key to a room that was occupied and the person was in the shower. Very upsetting!”

“Room seemed cleaned, bed sheets on one bed seemed not to be. We were here last year for a yearly competition and the hotel seems a little run dow and pool was not working again. ”

“The front desk guy that’s there all the time is such a great person he made sure our check in and out went perfectly smooth and he was very polite the entire week we were there! He didn’t let us being sheriffs on vacation be known and I appreciate that! I been to hotels before and it was nothing like this one it was clean peaceful and relaxing! Thanks guys!!”

“The property was clean, amenities were good! There was an issue with my reservation being cancelled and credit card issues having to be disputed! Unfortunately, a crew of younger guest checked in and made the stay very uncomfortable! They were up all night being noisy and even created some damage to the property. They stay would have been great with the exception of that! Not sure if I ”

“Nice and new ”

“Hotel was better the previous time we stayed there. This time … under renovation, intermittent WiFi, breakfast was ok on Saturday and Tuesday but not Sunday or Monday. ”

“It was horrible! I need to speak with someone about how horrible this was. This place is UNSAFE. ”

“Hard to turn the lights on. Hard to use the microwave. Floor not clean No blankets available at all. Cold at night. No coffee available in the morning although promised. Could hear noise from other rooms late at night. Good parking place.”

“The rooms are always so clean and nice!! The staff is nothing but welcoming and so helpful with any questions or concerns we had. not to mention the breakfast is always good with so many options for everyone!! everything else is also clean and organized such as the breakfast bar, normal bar, pool, gym, etc! this is our second time staying here and this will always be our first choice hotel!!”

“Breakfast good n rooms nice n clean n staff is excellent”

“Night staff was sleep on job. I recorded it and then got charged for smoking n the room”

“No complaints with the hotel. Friendly staff from the jump. Room was clean and comfortable. ”

“Clean room very quiet and staff very helpful ”

“Room was small have booked other place lower rate and way bigger size same room also toilet did not flush had to pay for larger room ”

“Roaches in the room. If you do go ask for the first floor only everything else smells like mildew and cigarettes ”

“Not much”

“Everything was amazing! We have not one complaint! Staff was super friendly and helpful. Breakfast was delicious. Late check out was so wonderful! ”