Hotel a Level Plains

“Bedding had cigarette burns in it, 2 towels had stains on them, pool was filled in which we were unaware of. They had bird feeders everywhere randomly. Room was not as nice as pictures showed- we had a brown CLOTH recliner in the corner. We could throw a rock at a dollar general that was only a couple of feet from the bedroom door.”

“Our stay at Holiday Inn was unfortunately disappointing from start to finish. Upon check-in, we were unable to access our assigned room because the door lock battery was dead. After notifying housekeeping, we waited in the lobby with all of our luggage for about 20 minutes before being reassigned to another room. During our stay, we experienced persistent noise issues—from the elevator, ice machine, and guests upstairs who seemed active throughout the night. This ultimately led us to check out...

“Great breakfast friendly staff ”

“We arrived on Friday about 3pm, book in was ok we were informed our room was on 2nd floor but the one elevator was out of order, I advised the receptionist that I had recently had a knee replacement and could she find me a room on the 1st floor, she informed me that they were fully booked., NO help was provided to take our luggage to our room. I noticed that there was no sign of an engineer nor the next 2 days of our stay - Bad management. There was no water/coffee available after breakfast had...

“The staff was very courteous and polite at all times . The service was exceptional. The rooms were great ! We loved our stay ! ”

“The room was great, very spacious. The hotel is very well located, around shops and restaurants. Staff was very friendly and hospitable. The only downside is that we found a humongous cockroach in the bathroom.”

“The staff was friendly. I was a little disappointed in the room not being too clean and they could or should try to upgrade the rooms and provide better breakfast amenities for the guests.”

“Everything was good! Angel the front desk receptionist was the sweetest!”

“The room smelled, the key reader didn't work, the pool was gross, staff were rude and inappropriate, and there is not enough toiletries and linen for the room.”

“The toilet was not working in my first room. The attendant automatically moved me to a new room with no problems”

“Helpful staff. Clean. ”

“Very satisfied”

“Yes it was very nice a clean I would recommend it …”

“Clean room and nice staff”

“Took a shower and the water was stopped up”

“The only good thing about this place was it is convenient to the gate to Fort Rucker. We had to ring a bell and wait for someone to come buzz us in so we could check in. We had a king room on the 2nd floor. It looked like someone robbed an Ikea truck and threw the furniture in that room. The "down" comforter was filthy! Thank God I had brought my own blanket and pillows. There were two towels in the bathroom, no hand towels, no wash clothes, no ice bucket, no cups, no single brew coffee...

“I truly love this place no one bothers u at all very quiet except for when I get mad at my husband and yell. But man I always have to put my own sheets on the bed. Ug”