Facciata della struttura

Recensioni per easyHotel Liverpool

3 out of 5
easyHotel Liverpool
Castle Chambers, 47 Castle Street, Liverpool, England

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 315 su 1001 recensioni" "
Valutazione di 8 - Buono. 378 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 164 su 1001 recensioni" "
Valutazione di 4 - Scarso. 74 su 1001 recensioni" "
Valutazione di 2 - Terribile. 70 su 1001 recensioni" "

8,2/10

Pulizia

8,2/10

Personale e servizio

7,0/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Luigi

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Sono rimasto soddisfattissimo sia dal prezzo che dalla posizione, ottima. I ragazzi della reception sono stati molto gentili.
Soggiorno di 1 notte a ottobre 2022
Risposta di easyHotel Team, il giorno 25 nov 2022
Dear Guest,Thank you for taking time out of your day to leave us feedback about your stay with easyHotel Liverpool. We are glad to hear that you enjoyed your stay with us and we hope you took advantage of the location during your time with us. We look forward to welcoming you back to easyHotel Liverpool. Kind regards easyHotel Liverpool

10/10 Eccellente

Francesca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Centralissimo, comodo per arrivo e partenza
Soggiorno di 3 notti a maggio 2022
Risposta di easyHotel Liverpool, il giorno 17 mag 2022
Dear Francesca Thank you for leaving us this fantastic review Kind Regards easyHotel Liverpool

2/10 Terribile

Brigida

Soggiorno di 4 notti ad agosto 2020
Risposta di easyHotel Liverpool, il giorno 28 ago 2020
Dear Brigida. Thank you for taking the time to leave feedback from your stay. We appreciate your feedback and will be passing it on to the relevant departments in order to improve our product in the future. We hope we have the pleasure of welcoming you back with us in the future! Kind Regards, easyHotel Liverpool

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Pulizia e servizi
Ottima posizione in pieno centro, a pochi passi da Liverpool One e da Albert Dock. Stanza molto molto piccola, all’arrivo l’abbiamo trovata tutta sporca e l’abbiamo fatto presente alla reception che il giorno dopo ha mandato la donna delle pulizie. Non esistono armadi, spazi molto ristretti anche per posare le valigie. Il bagno è buono ed il letto anche. Se si vuole Wi-Fi, TV, pulizia della stanza, late check out, deposito bagagli, bisogna pagare extra.
Soggiorno di 7 notti ad agosto 2019
Risposta di easyHotel Liverpool , il giorno 3 set 2019
Dear Anonymous, Thank you for feedback. Nice to hear you found our bathroom good as well as bed and location. Regarding our hotel , we are super budget . A place to drop your bags and explore the city as well as having basic for goodnight sleep. Thank you once again for feedback and we hope to have you stay with us again in future. Kind Regards

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Posizione ottima, staff gentile e disponibile. Camere piccole
Soggiorno di 1 notte ad agosto 2019
Risposta di receptionist, il giorno 21 ago 2019
Dear Guest, Thank you for taking the time to leave us feedback from your recent stay with us. We hope we have the pleasure of welcoming you back with us during your next visit to Liverpool. Kind Regards easyHotel Liverpool

10/10 Eccellente

DEBORAH

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2019
Risposta di easyHotel Liverpool , il giorno 23 ago 2019
Dear Deborah, Thank you for great score. Hope to have you stay here again very soon. Kind Regards easyHotel Liverpool

8/10 Buono

Sandro, Andria

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel low cost moderno, completo ed efficiente. Stanze piccole, tanti servizi non indispensabili sono a pagamento, com'è giusto per questo tipo di struttura. Consigliato per pochi giorni.
Soggiorno di 3 notti a giugno 2019
Risposta di Reception, il giorno 19 giu 2019
Caro Sandro, grazie per essere stato con noi e aver dedicato del tempo per lasciare una recensione. Siamo lieti che tu abbia apprezzato il tuo soggiorno e la tua recensione riassume perfettamente ciò che easyHotel è tutto. Cordiali saluti easyHotel Liverpool

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a dicembre 2018
Risposta di Eva, il giorno 23 dic 2018
Dear Guest, Thank you for taking the time to leave feedback from your stay with us, we hope we have the pleasure of welcoming you back sometime in the future. Kind Regards Eva easyHotel Liverpool

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Hotel centralissimo ,ben posizionato,ma mi è stata data una camera per persone disabili ,dicendomi che lo dovevo specificare di non essere disabile ,ma arrivato in hotel ,non mi hanno cambiato la stanza,non ci stava nulla su cui appoggiare le cose,tranne il davanzale interno del finestrone!per il resto tutto ok!
Soggiorno di 2 notti a dicembre 2018
Risposta di easyHotel , il giorno 17 dic 2018
Dear Guest, Thank you for taking time to leave feedback for your stay with us. Firstly, at easyHotel we are a super-budget hotel brand and in order to keep our room costs at the lowest rates for our guests, we do charge for additional extras inside of our hotels. We are the place to drop your bags and off you go to explore what Liverpool has to offer day and night. Kind Regards easyHotel Liverpool

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a ottobre 2018
Risposta di Petr, il giorno 18 ott 2018
Dear guest, Thank you very much for choosing easyHotel Liverpool for your stay and for taking the time to leave a rating. We are glad that you enjoyed your time in Liverpool and despite your rating, we would love to have the chance to welcome you to easyHotel Liverpool soon again. With best regards and a wish of a nice day, Petr easyHotel Liverpool

8/10 Buono

Gianni

Mi è piaciuto: Pulizia e personale e servizio
In camera abbiamo trovato soltanto 1 asciugamano da doccia nonostante la prenotazione sia stata fatta per 2 persone Per la colazione non è ben specificato che si tratta di un kit da viaggio confezionato da consumare in camera e le bevande calde vanno eventualmente acquistate alla reception Non ci sono spazi adibiti ad una classica colazione Personale alla reception qualificato e disponibile
Soggiorno di 2 notti ad agosto 2018
Risposta di Shannon, il giorno 14 ago 2018
Caro Gianni, Grazie per aver scelto di soggiornare con easyHotel Liverpool e per lasciare un feedback dal tuo soggiorno. Apprezziamo la tua opinione in quanto ci aiuta a migliorare noi stessi per il futuro. Spero che rimarrai con noi nella tua prossima visita a Liverpool. Cordiali saluti easyHotel Liverpool

6/10 Soddisfacente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff. Room was good enough for one night
Soggiorno di 2 notti ad aprile 2024
Risposta di reception , il giorno 18 apr 2024
Dear Guest,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed our central location.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel liverpool

10/10 Eccellente

Harry

Soggiorno di 1 notte ad aprile 2024
Risposta di easyHotel Liverpool, il giorno 10 apr 2024
Dear Guest,Thank you for leaving us a review. We appreciate your kind feedback and are glad you had a positive experience staying with us!Kind regards,easyHotel Liverpool

6/10 Soddisfacente

stephen

Mi è piaciuto: Pulizia, personale e servizio, servizi
No clothes storage
Soggiorno di 1 notte a marzo 2024
Risposta di reception , il giorno 29 mar 2024
Dear Guest,Thank you for leaving us a review. We appreciate your kind feedback and are glad you had a positive experience staying with us!Kind regards,easyHotel Liverpool

8/10 Buono

Imogen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, good location. Room was a little small but understandable considering the price.
Soggiorno di 2 notti a marzo 2024
Risposta di easyHotel Liverpool, il giorno 28 mar 2024
Dear Imogen,Thank you for choosing to stay with us and for taking the time to leave us a review.We are glad that you enjoyed staying with us. Our team always does their best to maintain our guest's hygiene and safety.We are sorry to hear that the room size was not what you expected from us.The concept of easyHotel is to offer compact and affordable rooms in a great location.Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible.Do not hesitate to check our website as we are giving precise descriptions and pictures of our rooms to help you make your choice. We are very sorry if this has not been made clear to you before you booked your stay with us.We hope to see you again soon in any one of our locations across Europe.Team easyHotel

10/10 Eccellente

Stacie

Viaggio di coppia
Great location, with everything you need and none of the expensive extras
Soggiorno di 3 notti a marzo 2024
Risposta di easyHotel Liverpool, il giorno 22 mar 2024
Dear Guest,Thank you for leaving us a review. We appreciate your kind feedback and are glad you had a positive experience staying with us!Kind regards,easyHotel Liverpool

6/10 Soddisfacente

Jun

Soggiorno di 1 notte a marzo 2024
Risposta di easyHotel Liverpool, il giorno 1 apr 2024
Dear Jun,Thank you for taking the time to review your recent experience at our hotel.We strive to deliver a great level of service and positive experiences for all our guests and we are truly sorry that you feel this has not been achieved.To shape future experiences for our guests we would welcome specific feedback so please do not hesitate to contact us.We look forward to hearing from you.Regards,easyHotel Liverpool

8/10 Buono

Michael Edwin

Mi è piaciuto: Pulizia
Spartanische Zimmereinrichtung
Soggiorno di 2 notti a febbraio 2024
Risposta di easyHotel Liverpool, il giorno 13 mar 2024
Dear Guest,Thank you for leaving us a review. We appreciate your kind feedback and are glad you had a positive experience staying with us!Kind regards,easyHotel Liverpool

2/10 Terribile

Christian

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
El lugar muy pequeño, sucio y sin muebles en la habitación además cobran por todo extra hasta por encargar las maletas un par de horas
Soggiorno di 1 notte a febbraio 2024
Risposta di easyHotel Liverpool, il giorno 19 feb 2024
Dear Guest,Thank you for choosing to stay with us and for taking your time to leave us a review.A dirty room is not acceptable, and this is not the standard that we normally offer.Please rest assured that we will take appropriate measures to prevent future occurrence. We work closely with our housekeeping team, and we always rigorously report such valuable feedback. Our reception is available 24/7 to assist you with any issue during your stay, do not hesitate to inform them about the situation. We hope to see you again soon in any one of our locations across Europe.Team easyHotel Liverpool

6/10 Soddisfacente

tony

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
staff were lovely and very helpfull the toilet didn't flush so had to change rooms which was no issue as the staff where great, the room was a bit chilly no kettle but the bed was comfortable
Soggiorno di 1 notte a gennaio 2024
Risposta di easyHotel Liverpool, il giorno 3 feb 2024
Thank you for taking the time to share your feedback with us. We appreciate your kind words about our lovely and helpful staff. It's unfortunate to hear about the issue with the toilet, but we're pleased that our team was able to swiftly address the situation by accommodating your room change without any hassle.We apologize for any inconvenience caused by the room being a bit chilly and the absence of a kettle. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our services.We're delighted to hear that you found the bed comfortable, and we hope that overall, you enjoyed your stay with us. If there's anything else you'd like to share or if there's any way we can make it up to you, please don't hesitate to reach out.Thank you for choosing us, and we look forward to welcoming you back in the future.Best regards,

10/10 Eccellente

Faye

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great area
Soggiorno di 1 notte a gennaio 2024
Risposta di easyHotel Liverpool, il giorno 3 feb 2024
Dear Guest,Thank you for leaving us a review. We appreciate your kind feedback and are glad you had a positive experience staying with us!Kind regards,easyHotel Liverpool

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di easyHotel Liverpool, il giorno 3 feb 2024
Dear Guest,Thank you for leaving us a review. We appreciate your kind feedback and are glad you had a positive experience staying with us!Kind regards,easyHotel Liverpool

8/10 Buono

Sameer

Mi è piaciuto: Pulizia e personale e servizio
Standard and basic quick couple of nights stay.
Soggiorno di 1 notte a gennaio 2024
Risposta di easyHotel Liverpool, il giorno 3 feb 2024
Thank you for choosing to stay with us and for sharing your brief feedback. We appreciate your time and are glad you chose our hotel for your quick couple of nights stay.If there's anything specific you'd like to highlight or if you have any suggestions on how we can enhance your experience in the future, please feel free to let us know. We value your input and are always looking for ways to improve.We hope you had a comfortable stay, and if your travels bring you back to the area, we would be honored to host you again.Safe travels,

6/10 Soddisfacente

Andrew

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a dicembre 2023
Risposta di easyHotel Liverpool, il giorno 3 feb 2024
Dear Guest,Thank you for leaving us a review. We appreciate your kind feedback and are glad you had a positive experience staying with us!Kind regards,easyHotel Liverpool

10/10 Eccellente

Stephanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Can’t fault it, 5 stars.
Such a great budget hotel, perfect location and room was lovely & clean.
Soggiorno di 1 notte a gennaio 2024
Risposta di easyHotel Liverpool, il giorno 16 gen 2024
Dear Stephanie, Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at our budget hotel and found the location to be perfect. It's wonderful to know that you appreciated the cleanliness of the room as well. We strive to provide a comfortable and welcoming environment for our guests, and your feedback is truly rewarding. If there's anything specific that stood out to you or if you have any suggestions for improvement, we'd love to hear them. We look forward to welcoming you back on your next visit!

2/10 Terribile

Emad

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a dicembre 2023
Risposta di easyHotel Liverpool, il giorno 26 dic 2023
Dear Emad,Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Kind regards, easyHotel Liverpool

10/10 Eccellente

Marek

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good hotel, perfect location,very clean and comfy rooms, very friendly staff, thank you
Soggiorno di 1 notte a dicembre 2023
Risposta di easyHotel Liverpool, il giorno 26 dic 2023
Dear Marek,Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Kind regards, easyHotel Liverpool

10/10 Eccellente

Nicolás

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excelllent option in central Liverpool
I highly recommend easyHotel. Excellent location and exceptional service. I will stay again for sure.
Soggiorno di 2 notti a dicembre 2023
Risposta di easyHotel Liverpool, il giorno 26 dic 2023
Dear Nicolas,Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Kind regards, easyHotel Liverpool

10/10 Eccellente

Lars

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice place to stay
As usual a nice place to stay. Not for families, think they would like a bit more in the room. No chairs and tables only a bed. It’s easy concept mainly for single travelers. But it’s ok for me and I’ll stay there next time too.
Soggiorno di 5 notti a novembre 2023
Risposta di easyHotel Liverpool, il giorno 26 dic 2023
Dear Lars,Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Kind regards, easyHotel Liverpool

8/10 Buono

Harry

Risposta di easyHotel Liverpool, il giorno 9 feb 2024
Dear Guest,Thank you for leaving us a review. We appreciate your kind feedback and are glad you had a positive experience staying with us!Kind regards,easyHotel Liverpool

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel was comfortable and nice and quiet. It was clean and tidy.
Soggiorno di 2 notti a dicembre 2023
Risposta di easyHotel Liverpool, il giorno 26 dic 2023
Dear Richard,Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Kind regards, easyHotel Liverpool

4/10 Scarso

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Cramped
Too budget - room was so small it was difficult to get ready.
Soggiorno di 1 notte a dicembre 2023
Risposta di easyHotel Liverpool, il giorno 26 dic 2023
Dear Michael,Thank you for choosing to stay with us and for taking your time to leave us a review. We are sorry to hear that your stay was not what you expected from us. The concept of easyHotel is to offer compact and affordable rooms in a great location. Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible. Do not hesitate to check our website as we are giving precise descriptions and pictures of our rooms to help you make your choice. We are very sorry if this has not been made clear to you before you booked your stay with us. We hope to see you again soon in any one of our locations across Europe. Team easyHotel Liverpool

10/10 Eccellente

Sian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great value. Friendly staff. Best location.
Soggiorno di 1 notte a novembre 2023
Risposta di easyHotel Liverpool, il giorno 26 dic 2023
Dear Sian,Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Kind regards, easyHotel Liverpool

4/10 Scarso

Mr Sean Paul

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 4 notti a novembre 2023
Risposta di reception , il giorno 27 nov 2023
Dear Guest, Thank you for taking the time out of your day to leave us a review. We are sad to hear you found your stay with us unsatisfactory. We hope to welcome you again in the future to offer you a better more inline experience that we offer here at easyHotel Liverpool. Kind regards, easyHotel Liverpool

10/10 Eccellente

João

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Vale a pena!
Hotel bom e simples. Para quem não quer pagar por luxo.
Soggiorno di 3 notti a novembre 2023
Risposta di easyHotel Reception, il giorno 8 nov 2023
Dear Joao,Thank you for taking the time to leave such great feedback from your recent stay with us. We pride ourselves on our friendly team, central location and affordable price, so it is fantastic to learn that you enjoyed your visit. It was a pleasure to have you as a guest and we hope to have the opportunity of welcoming you back with us during your next visit to Liverpool. Kind Regards, easyHotel Liverpool

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bra standard
Bra standard, veldig trivelig personale. Små rom, men rent og ordentlig.
Soggiorno di 4 notti a ottobre 2023
Risposta di reception , il giorno 1 nov 2023
Dear Guest Thank you very much for taking the time to leave us a review. We are happy to hear you enjoyed your stay with us. It was a pleasure to have you as a guest and we look forward to welcoming you again in the future. Kind regards, easyHotel Liverpool

10/10 Eccellente

Brian

Soggiorno di 1 notte a ottobre 2023
Risposta di easyHotel Reception, il giorno 2 nov 2023
Dear Brian,Thank you for taking the time to leave such great feedback from your recent stay with us. We pride ourselves on our friendly team, central location and affordable price, so it is fantastic to learn that you enjoyed your visit. It was a pleasure to have you as a guest and we hope to have the opportunity of welcoming you back with us during your next visit to Liverpool. Kind Regards, easyHotel Liverpool

6/10 Soddisfacente

James

Viaggio di coppia
Mi è piaciuto: Personale e servizio
I liked how central the property is. The electric pump for the toilet however make a lot of noise for a long time.
Soggiorno di 2 notti a ottobre 2023
Risposta di easyHotel Liverpool, il giorno 29 ott 2023
Dear James,Thank you for taking the time to provide us with feedback from your recent stay with us.It’s great to hear that you enjoyed your visit however, we are sorry to hear that you were inconvenienced by the electric pump in your room.We appreciate you highlighting this, as we will now share this with our maintenance team in order to make immediate improvements.We hope we have the pleasure of welcoming you back with us during your next visit to Manchester.Kind RegardseasyHotel Liverpool

8/10 Buono

Makoto

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
電源がベッドの近くにあって使いやすかった。
Soggiorno di 2 notti a ottobre 2023
Risposta di easyHotel Liverpool, il giorno 27 ott 2023
Dear Makoto, Thank you for your review. We are happy to hear you enjoyed your stay with us and we look forward to welcoming you again in the future. Kind regards,easyHotel Liverpool

10/10 Eccellente

Even

Soggiorno di 1 notte a ottobre 2023
Risposta di easyHotel Liverpool, il giorno 27 ott 2023
Dear Even,Thank you for taking the time to leave us such a nice review. It was a pleasure to have you as a guest and we look forward to welcoming you again in the future. Kind regards,easyHotel Liverpool

10/10 Eccellente

Jonas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di easyHotel Reception, il giorno 31 ott 2023
Dear Jonas,Thank you for taking the time to leave such great feedback from your recent stay with us. We pride ourselves on our friendly team, central location and affordable price, so it is fantastic to learn that you enjoyed your visit. It was a pleasure to have you as a guest and we hope to have the opportunity of welcoming you back with us during your next visit to Liverpool. Kind Regards, easyHotel Liverpool

2/10 Terribile

Silja

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di easyHotel Liverpool, il giorno 24 ott 2023
Dear Silja, I'm sorry to hear that you had a disappointing experience during your stay at easyHotel Liverpool. We value your feedback, and I'd like to apologize for any issues you encountered. Your feedback is important to us as it helps us improve our services.If you could provide more specific details about what went wrong or what you were dissatisfied with during your stay, it would be helpful for us to address those issues and prevent them from happening in the future. We are committed to providing a comfortable and convenient experience for all our guests, and we will do our best to ensure that your concerns are addressed.Thank you for taking the time to share your feedback, and we hope you'll consider giving us another opportunity to provide you with a better experience in the future. If you have any additional comments or suggestions, please don't hesitate to share them.regards,

8/10 Buono

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di easyHotel Liverpool, il giorno 24 ott 2023
Dear Brian, Thank you for taking the time to share your feedback about your recent stay at easyHotel Liverpool. We greatly appreciate your input, as it helps us to continually improve our services and ensure the best possible experience for our guests.We're pleased to hear that you chose to stay with us and that you had an overall satisfactory experience. However, we understand that your rating of 6/10 suggests there might have been some aspects of your stay that didn't meet your expectations.We would be very interested in learning more about your experience and any specific areas where you feel we can make improvements. Our goal is to provide clean, comfortable, and affordable accommodations, and your insights can help us pinpoint areas in need of attention.Please feel free to reach out to us directly or provide more details about your stay so that we can address any concerns you may have had. Your satisfaction is important to us, and we are committed to ensuring that your next visit with us exceeds your expectations.We look forward to the opportunity to serve you again in the future and provide you with an even better experience. Thank you once again for choosing easyHotel Liverpool.Sincerely,

8/10 Buono

Samantha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
For a basic hotel it does have everything you need. The hotel room was clean however there was a bit of dust in places but nothing that was unbearable. I think it was overpriced for what it offers however we did go during a football weekend. It was good to see the cleaners doing the rooms in the day. All staff was friendly and approachable. All you need is within walking distance from the Docks, Bars and Liverpool one!
Soggiorno di 3 notti a ottobre 2023
Risposta di easyHotel Liverpool, il giorno 25 ott 2023
Dear Samantha,Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us and took advantage of our central location. Please note that your review has been shared directly with our housekeeping team to ensure your room experience is not a repeated one.It was a pleasure to have you as a guest and we look forward to welcoming you soon.Kind regards,easyHotel Liverpool

2/10 Terribile

Carl Otto

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di easyHotel Liverpool, il giorno 24 ott 2023
Dear Carl, I'm sorry to hear that you had a disappointing experience during your stay at easyHotel Liverpool. We value your feedback, and I'd like to apologize for any issues you encountered. Your feedback is important to us as it helps us improve our services.If you could provide more specific details about what went wrong or what you were dissatisfied with during your stay, it would be helpful for us to address those issues and prevent them from happening in the future. We are committed to providing a comfortable and convenient experience for all our guests, and we will do our best to ensure that your concerns are addressed.Thank you for taking the time to share your feedback, and we hope you'll consider giving us another opportunity to provide you with a better experience in the future. If you have any additional comments or suggestions, please don't hesitate to share them.

2/10 Terribile

Donald

Soggiorno di 1 notte a ottobre 2023
Risposta di easyHotel Liverpool, il giorno 24 ott 2023
Dear Donald, I'm sorry to hear that you had a disappointing experience during your stay at easyHotel Liverpool. We value your feedback, and I'd like to apologize for any issues you encountered. Your feedback is important to us as it helps us improve our services.If you could provide more specific details about what went wrong or what you were dissatisfied with during your stay, it would be helpful for us to address those issues and prevent them from happening in the future. We are committed to providing a comfortable and convenient experience for all our guests, and we will do our best to ensure that your concerns are addressed.Thank you for taking the time to share your feedback, and we hope you'll consider giving us another opportunity to provide you with a better experience in the future. If you have any additional comments or suggestions, please don't hesitate to share them.regards,

6/10 Soddisfacente

Karl

Soggiorno di 2 notti a ottobre 2023
Risposta di easyHotel Liverpool, il giorno 24 ott 2023
Thank you for taking the time to share your feedback about your recent stay at easyHotel Liverpool. We greatly appreciate your input, as it helps us to continually improve our services and ensure the best possible experience for our guests.We're pleased to hear that you chose to stay with us and that you had an overall satisfactory experience. However, we understand that your rating of 6/10 suggests there might have been some aspects of your stay that didn't meet your expectations.Dear Karl, We would be very interested in learning more about your experience and any specific areas where you feel we can make improvements. Our goal is to provide clean, comfortable, and affordable accommodations, and your insights can help us pinpoint areas in need of attention.Please feel free to reach out to us directly or provide more details about your stay so that we can address any concerns you may have had. Your satisfaction is important to us, and we are committed to ensuring that your next visit with us exceeds your expectations.We look forward to the opportunity to serve you again in the future and provide you with an even better experience. Thank you once again for choosing easyHotel Liverpool.Sincerely,

4/10 Scarso

Claire

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di reception , il giorno 19 ott 2023
Dear Claire, Thank you for taking the time to leave us a nice review. It was a pleasure to have you as a guest and we look forward to welcoming you back soon. Kind Regards, easyHotel Liverpool

8/10 Buono

Fiona

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Location was great apart from music in opposite pub going on until 2 am. Room was very small even without a table to put stuff on. Very central and handy for train station.
Soggiorno di 1 notte a ottobre 2023
Risposta di easyHotel Liverpool, il giorno 27 ott 2023
Dear Fiona, Thank you for taking the time to provide us with feedback on your recent stay with us.It’s great to hear that you enjoyed your visit however, we are sorry to hear that you were inconvenienced by any noise pollution.easyHotel Liverpool is located in a historic grade II listed building, so the standard of soundproofing we can adopt is restricted. We do provide free earplugs at our reception and our team members conduct hourly walks to ensure internal noise is kept to a minimum.We appreciate your review as it assists us in improving for the future. We do hope we have the opportunity to welcome you back with us during your next visit to Liverpool.Kind RegardseasyHotel Liverpool

6/10 Soddisfacente

Judy

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Good for the price but as with some other places There was no where to put the suitcase and I thought that the extra charges for tv and holding on to your suitcase was seriously not justified. It reminded me of the airlines, charging for every little extra comfort.
Soggiorno di 2 notti a ottobre 2023
Risposta di easyHotel Liverpool, il giorno 9 ott 2023
Dear Judy, Thank you for your feedback. We understand that our budget-friendly concept is not for everyone this is why we provide a comprehensive specification on our website detailing all of our different room types. We have room under the beds with the intent of storing luggage. We do not charge for TV but we do charge a small holding fee for luggage storage of 5. Thank you once again for your feedback and we hope to welcome you back soon. kind regards, easyHotel Liverpool