No USB ports were available, and no adapter loans were provided in the room, despite the refurbishment—had to buy one past 10 PM.
Room was extremely cold, with a high ceiling and small heater that failed to warm the space.
Stark interior amplified the chill, making sleep uncomfortable.
No kettle, which is rare in the UK. Though hot water was available at reception, all warm drinks required payment.
Security concerns—no chain lock on the door.
TV reception was poor, filled with static.
Unexpected £2.40 tourism tax charged at check-in.
Luggage storage post-checkout cost £2 per item, despite the room rate exceeding £100 per night.
Booked based on polished branding, unaware it was a budget hotel—felt more like a hostel.
Location was convenient, but overall satisfaction was low.
Future guests should check services carefully and bring necessary items for a more comfortable stay.
