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Recensioni per Bridge Park Hotel

2.5 out of 5
Bridge Park Hotel
16 Hillside, Willesden, London, England

Recensioni

6,6
Valutazione di 10 - Eccellente. 118 su 655 recensioni" "
Valutazione di 8 - Buono. 200 su 655 recensioni" "
Valutazione di 6 - Soddisfacente. 163 su 655 recensioni" "
Valutazione di 4 - Scarso. 69 su 655 recensioni" "
Valutazione di 2 - Terribile. 105 su 655 recensioni" "

6,4/10

Pulizia

7,4/10

Personale e servizio

6,2/10

Servizi

5,8/10

Condizioni e dotazioni della struttura

6,2/10

Ecosostenibilità

Recensioni

2/10 Terribile

Giulio

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
C’è poco da dire. Un film dell’ orrore, non è assolutamente un hotel adatto ad un viaggiatore europeo. Veramente tutto troppo vecchio e sporco. Ho avuto paura a dormire su quel letto. Mai vista una cosa simile. Staff gentile ma non basta. Sconsiglio vivamente non rovinatevi questo splendido soggiorno a Londra.
Soggiorno di 3 notti a gennaio 2024
Risposta di BPH, il giorno 5 mar 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your feedback and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We are committed to addressing any issues and improving our services to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Eccellente

Alessandro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2019

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
😉
Is very good
Soggiorno di 5 notti a ottobre 2019

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
l'hotel dispone di camere senza bagno privato e, dalla mia prenotazione, risultava che avrei riservato una stanza con bagno privato. Quindi il mio soggiorno è stato pessimo poiché dovevo condividere il bagno con altre persone. Durante la giornata venivano effettuati, all'interno dell'hotel, lavori di decorazione i quali mi hanno disturbato notevolmente durante le prime ore del mattino dove ancora stavo riposando. In camera c'era un odore molto molto sgradevole che ancor'oggi non sono riuscito a capire da cosa derivasse. In conclusione il mio soggiorno in questo hotel é stato pessimo. Assolutamente sconsigliato.

4/10 Scarso

Kelly

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Not clean
Soggiorno di 1 notte ad aprile 2024
Risposta di BPH, il giorno 25 apr 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your feedback and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We are committed to addressing any issues and improving our services to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

6/10 Soddisfacente

Jafeth

Viaggio di coppia
Mi è piaciuto: Servizi
Not far from where i was going to spend a day
Soggiorno di 1 notte ad aprile 2024
Risposta di BPH, il giorno 25 apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

10/10 Eccellente

Leslie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very polite would stay again Value for money
Soggiorno di 1 notte ad aprile 2024
Risposta di BPH, il giorno 25 apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

6/10 Soddisfacente

Jan Henk

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Vriendelijk personeel, ontbijt matig (weinig keuze), onderhoud badkamer nodig.
Soggiorno di 3 notti ad aprile 2024
Risposta di BPH, il giorno 25 apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

2/10 Terribile

David

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
In terms of the staff, they were okay, the receptionist mostly. The barman during the day was very limited in communication and spent the time for the hour we were in there constantly playing with the different TV channels on the different TVs in the bar. He also was in and out on his phone. It was a quiet period, granted, but we felt like an inconvenience, this from my perception. Just the odd positive gesture. I get the cost was not majorly expensive, but I would expect a 3 star hotel to be better well-look after and maintained, especially the rooms, and the so-called 'en-suite' I feel the promotional pictures absolutely falsely advertise the quality of the property, inside and out. The accommodation was awful, with the decoration uncared for. Again, for a 3 star hotel it was like going back to the 70's with extremely poor cleanliness. The 'ensuite' shower nozzle would not stay upright when showering, so had to get it maintained, which happened instantly which was good! However, do the cleaners and maintenance on duty not check off rooms when vacated to report problems and correct them, preventing any further concerns? The bed was like sleeping on a table, we all have different preferences, I get that, but this was in another category of uncomfortable. Electrical sockets - well, some worked and another I could not even plug into. The shower and sink tap temperature were awful, only offering a tepid temp after running for so long. Late reception staff - moody!
Soggiorno di 1 notte ad aprile 2024
Risposta di BPH, il giorno 25 apr 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your feedback and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We are committed to addressing any issues and improving our services to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

8/10 Buono

Cindy

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Stayed for one night in order to watch England ladies football at Wembley Stadium. Trains were on strike so decided to drive up and stay over. It is very convenient for Wembley. No.18 bus straight there from across the road! The bar was still open when we got back which was great, a fine selection of beers and spirits. Free parking was a bonus and allowed us to pop back the next day to look around the Designer Outlet stores. Hotel is tired but breakfast wasn’t too bad. I think it’s time you provided sachets of coffee including decaf coffee and not have the jug of coffee which just gets a bitter taste the longer it’s left. (Decaf tea too if anyone wants that as well). I would suggest getting a room at a time renovated and you will have a real winner on your hands.
Soggiorno di 1 notte ad aprile 2024
Risposta di BPH, il giorno 25 apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

6/10 Soddisfacente

Sam

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di BPH, il giorno 25 apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

10/10 Eccellente

Mandy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
I was surprised there was no shower wash bits. As I came by train and travelled as light as possible. But luckily there is a Tesco express 2 minute walk for anything you forget. It’s convenient for Wembley as right opposite the hotel is a bus that takes you straight there and runs late for return. Nice bar in hotel very friendly staff
Soggiorno di 1 notte ad aprile 2024
Risposta di BPH, il giorno 25 apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

8/10 Buono

Lynda

Great position for Wembley. Clean and had parking
Soggiorno di 1 notte a marzo 2024
Risposta di BPH, il giorno 25 apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

10/10 Eccellente

Chris

Mi è piaciuto: Pulizia e personale e servizio
Friendly staff very accommodating,traffic was a bit loud
Soggiorno di 1 notte a marzo 2024
Risposta di BPH, il giorno 25 apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

8/10 Buono

Vivienne

Soggiorno di 1 notte a marzo 2024
Risposta di BPH, il giorno 25 apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

10/10 Eccellente

Andreas

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Preis Leistung. Unschlagbar. Top Frühstück.
Soggiorno di 3 notti a marzo 2024
Risposta di BPH, il giorno 25 apr 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

8/10 Buono

Edward

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy to find helpful staff
Soggiorno di 2 notti a febbraio 2024
Risposta di Bridge Parke Hotel Management, il giorno 28 feb 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

6/10 Soddisfacente

Ian

Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The hotel is a typical London budget hotel, reception looks fine, but rooms, although clean are very tired, the restaurant was closed, all outside areas closed. Not many options for food and drink without getting a cab. Could be an amazing property if the owners invested in the place.
Soggiorno di 4 notti a febbraio 2024
Risposta di Bridge Park Hotel, il giorno 28 feb 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your rating and apologize for any inconvenience you experienced during your stay. Your comments regarding the condition of our rooms and the closure of our restaurant and outside areas have been duly noted. Please know that we are actively working on improvements, and we're excited to announce that our terrace garden and restaurant will be reopening soon. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the near future.Hotel Management

10/10 Eccellente

Shoode

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very good
Soggiorno di 3 notti a gennaio 2024
Risposta di BPH, il giorno 28 feb 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

4/10 Scarso

Mollie

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We expected a better kept and cleaner hotel. Didn't look like the pictures. The gentleman at reception was kind was walked us to our room.
Soggiorno di 1 notte a gennaio 2024
Risposta di BPH, il giorno 5 mar 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your feedback and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We are committed to addressing any issues and improving our services to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

8/10 Buono

Glenn

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Cheap and cheerful.
Clean and warm, I slept well. The place could do with a lick of paint. Single rooms on the front of the hotel suffer from road noise but the rooms to the rear are quiet in my experience. Front counter staff were very friendly and welcoming.
Soggiorno di 2 notti a gennaio 2024
Risposta di BPH, il giorno 5 mar 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

8/10 Buono

Mahir

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di BPH, il giorno 5 mar 2024
Dear Guest,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We hope to enhance this experience even further in the future.We look forward to welcoming you back soon!

2/10 Terribile

Julia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a gennaio 2024
Risposta di BPH, il giorno 5 mar 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your feedback and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We are committed to addressing any issues and improving our services to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

4/10 Scarso

Fouad

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 5 notti a dicembre 2023
Risposta di BPH, il giorno 5 mar 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your feedback and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We are committed to addressing any issues and improving our services to ensure a better experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

2/10 Terribile

Viaggiatore verificato

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Just don't.
Room felt dirty, bed was uncomfortable, shower had to be turned off by staff because it would ONLY turn on. The bathroom wasn't even in the room. Half the lights in the room didn't work. The first staff person was rude, the second was alright. I've been to many hotels around the world and this might be top 2 worst I've ever stayed in. We couldn't help but laugh at how bad it seemed
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Derida

Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Juan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Buen trato por parte de trabajadores,poca limpieza y colchones bastante viejos,te levantas con bastante dolor de espalda
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Brinkela

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

4/10 Scarso

Andres Ramon

Viaggio di gruppo
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Me esperaba mas
Hotel muy antiguo camas muy viejas con el colchón que se notan hasta los muelles y un laberinto para llegar a la habitación lo justo para dormir no mas
Soggiorno di 3 notti a dicembre 2023

6/10 Soddisfacente

Stéphanie

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Personnel de l'accueil et restaurant correct. Très mauvaise literie, bruyant à cause de l'avenue devant l'hôtel. Chambre non sonorisée et non rénovée. Surprise pour wc et douche dans le couloir.
Soggiorno di 2 notti a dicembre 2023

6/10 Soddisfacente

Peter

Non mi è piaciuto: Pulizia
Bridge park hotel stay Dec 2023
We had no hot water our first night, it wasn't ideally not being able to have a shower after travelling. Staff were helpful, good location, free parking was a big plus and the breakfast was very good.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Alan

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Ignacio

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

magnus

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a ottobre 2023

8/10 Buono

Andrew

Mi è piaciuto: Pulizia e personale e servizio
Solo concert trip
Staff helpful and friendly, room small and very tired, heating excellent, shared bathroom next door good, shower a little cold,bed and pillow uncomfortable, eating places connected to hotel look worth checking out, would rate 4/5 for a budget stay excellent value and will stay again, transport by bus available outside to wembley but walked.
Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Lisa

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
4 night family stay
Staff friendly and helpful but we had bugs (flees we think) in our room so my family got bitten. Did get moved to another room for last night but no offer of compensation. Very dated and needs renovation. Disappointing the restaurant is permanently closed and can only get pizza Friday and Saturday night. For what we paid expected to be much nicer.
Soggiorno di 4 notti a novembre 2023

10/10 Eccellente

Palwinder, Rochester

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect for a stop off after a late night at Wembley Arena. Great value.
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

ALAIN

Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Mateusz

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
It’s an ok place.
Soggiorno di 4 notti a novembre 2023

2/10 Terribile

Chris

Soggiorno di 3 notti a novembre 2023

6/10 Soddisfacente

patrick

Soggiorno di 5 notti a novembre 2023

8/10 Buono

Victoria

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La habitación estaba muy bien, está a 10 minutos caminando del metro y al lado de un supermercado Tesco. El personal fue muy amable en todo momento.
Soggiorno di 3 notti a novembre 2023

8/10 Buono

Donna

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ok needs,improvements
Itcwqs a good hotel but whwni asked in morning on wayvout for more milk and tea,bags for my room when i returned in the evening there were none sp had to ask again whwn i got back and got given them them bathroom down hall porbably be better to have own but it wqs cheap ao made use of bathroom doen hall for showers but could of done woth it all in one room
Soggiorno di 2 notti a novembre 2023

8/10 Buono

Jenny

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
At first look this hotel doesn't look like much, there's nothing fancy about it. The inside holds some gems of décor and it's past life. It's not situated in a quiet area, it on the main road and all of the noise associated with a London main road. There are bus stops nearby going either towards Euston or Wembley. There is also a train station within 10-15 minute walk (not London speeds!). The beds were comfortable and the room was very clean. Tea and coffee available in the room and a tv. I was surprised how many plug sockets are in the rooms as I need one for a CPAP. Usually, I need to bring an extension cable, but there were enough in the room. Reception is 'manned' 24 hours a day. The staff I dealt with were very helpful and could answer any queries I had. I was disappointed that the restaurant is closed and only open at certain times of the week. This may be seasonal as I visited in late November. If I was staying in this area again, I would stay here. Having a shared bathroom was not as inconvenient as I thought. But, you can book rooms with ensuite bathrooms if you prefer.
Soggiorno di 1 notte a novembre 2023

2/10 Terribile

Karthik

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Completely worthless for the money paid. The room was damn cold through the night. I was at the property for the coldest night of the year then probably and the heating was not ambient. Had to struggle through the night to keep my family warm. On checking with the reception I was told that the radiator will kick in a timely fashion and should start working soon (around 6 am in the morning). Most insensible to set this up time based rather than room temperature based. The pillows were too firm to sleep as well. The bathroom was smelling with paint. Overall a hotel I would not dare to book again. Would not recommend.
Soggiorno di 1 notte a novembre 2023

8/10 Buono

Stephanie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good for the price.we had room in basement and bath taps were very slow took 20mins to run a bath
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Ângelo Márcio

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Funcionários educados, ótimo custo benefício e fácil acesso ao metrô.
Soggiorno di 2 notti a novembre 2023

6/10 Soddisfacente

Adam

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e servizi
Felt like the staff lacked in customer service. Especially around breakfast
Soggiorno di 2 notti a novembre 2023

2/10 Terribile

berendina

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was zeker niet zoals op de foto's. Hebben nog geklaagt bij de "receptie" maar enige antwoord wat we kregen was dat we vroegen om een kamer met 2 bedden en dat was dit. Daar konden we het mee doen. Badkamer was heeeeeel oud en hadden geen warm water. Dus konden helemaal niet douchen. Hele hotel kan wel een renovatie gebruiken. Het ontbijt hebben we daarom maar elders gedaan. Zeker geen aanrader!!!
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Emily

Soggiorno di 1 notte a novembre 2023