Dear Gianluca,Thank you for taking the time to rate your recent stay with us. We are delighted to see that you gave us a perfect score, and we hope that means you had a wonderful experience with us.We appreciate your choosing our hotel and we hope to have the pleasure of welcoming you back in the near future. Please do not hesitate to reach out if there is anything we can do to make your next stay even better.Best regards,Fabrizio GrecoReception Manager

Dear Paul,Thank you for giving us such a high score. We are glad that we were able to make your stay pleasant and comfortable.We hope to see you soon.Thank youBest regardsFront of House

Dear Patricia,Thank you very much for such a lovely feedback. We are glad that you have had such a pleasant stay with us and we are definitely looking forward to having you stay with us in the near future.Thank youBest regardsFront of House

Dear Caroline,Thank you for taking the time and writing such a lovely review. We are happy to hear that you had such an amazing time with us. We hope to see you very soon.Thank youBest regards

Dear James,Thank you for giving us the highest score. We really appreciate it. This is exactly what we strive for.We hope to see you soon.Best regardsHotel Management

Dear R,Thank you for giving us the highest score. We really appreciate it. This is exactly what we strive for.We hope to see you soon.Best regardsHotel Management

Dear Matthew,Thank you for staying with us. We hope that we can do better on your next stay.We hope to see you very soon.Thank youBest regardsHotel Management

Dear Carsten, Thank you for taking your time to provide us with your feedback. We are glad to hear you enjoyed your stay with us from check-in to check-out and our staffs have been helpful throughout your stay. Location of the hotel was convenient for your stay and travelling was easy. We will share your positive feedback with our team members. Hope to see you again at Hilton Canary Wharf. Kind regards, Pratik GRM

Dear Mark,we are glad that you have enjoyed the stay with us and the location.We hope to see you very soon.Thank youHotel Management

Dear Bettina,Thank you for giving us such a high score.We hope to impress you more next time to get the 5.Thank youBest regardsHotel management

Dear Phillip,Thank you for giving us the highest score. We really appreciate it. This is exactly what we strive for.We hope to see you soon.Best regardsHotel Management

Dear Simon,Thank you for taking your time to submit the review. We are happy to hear that you enjoyed your stay with us.We will pass the positive feedback to our housekeeping department. We are sorry to hear about the bed condition.We hope to accommodate you vey soon.Thank youBest regardsHotel management

Dear Maria,Thank you for giving us such a high score.We are glad that you have enjoyed your stay with us and we hope yo see you very soon.Best regardsHotel Management

Dear Katie, Thank you for taking your time to provide us a feedback of your recent stay with us. We understand how important it is to have adjacent rooms, especially when traveling with family. Please accept our apologies for the initial miscommunication and inconvenience you faced upon check-in. Your feedback regarding the handling of your request has been shared with our team to ensure such situations are addressed promptly and efficiently in the future.We're glad to hear that our check-in team was able to rectify the situation and accommodate your request for adjacent rooms on the same floor. While we're pleased with the positive outcome, we regret that it took a continued conversation to achieve this and acknowledge that it caused unnecessary annoyance at the beginning of your stay.Please be assured that your satisfaction is of utmost importance to us, and we strive to provide exceptional service to all our guests. We hope the rest of your stay was enjoyable, and we appreciate your understanding and patience throughout the process.Should your travels bring you back to the area, we would be grateful for the opportunity to welcome you again and demonstrate our commitment to exceeding your expectations.Kind regards, Pratik GRM

Dear Mandy,Thank you for giving us such a high score. It really brings our effort into the perspective. This is exactly what we strive for.We hope to see you soon again.Best regardsHotel Management

Dear Lee,Thank you for taking the time and submitting very positive feedback. We are glad that you have enjoyed your stay with us and we hope to welcome you very soon.Best regardsManagement

Dear Sean,Thank you for sharing the positive feedback with us. We will pass the praise to Maryam. This is exactly we are thriving for.We hope to see you soon.Best regardsKristyna

Dear Christopher,Thank you for your positive feedback. We are glad that you have enjoyed your stay with us and we hope to see you in the near future.Best regardsKristyna

Dear Donna,Thank you for staying with us and we hope you enjoyed your time here. Please do let us know if there is anything to improve. We would love to hear any positive suggestions.Best regardsKristyna

Dear Shirley,Thank you for submitting very positive feedback. We are glad to hear that we made your stay satisfactory. We always thrive to impress our guests the best way possible.We hope to see you soon.Best regardsKristyna

Dear Michael,Thank you for taking your time to submit the feedback. We are glad to hear that you enjoyed your stay with us and hope to see you again.Best regardsKristyna

Dear Shaun,We appreciate your positive feedback. We thrive to engage with our guests and love to hear that we left very positive impression.We hope to see you soon.Best regardsKristyna

Dear Kyle,Thank you for the positive feedback. We are glad to hear that you have enjoyed your stay with us. And we hope to accommodate you soon.Best regardsKristyna

Dear Anne,Thank you for such a lovely review. We will pass it on to our team. And we hope to see you again soon.Best regardsKristyna

Thank you for your kind words! We're thrilled to hear that our staff's brilliance contributed to making your stay with us wonderful. Providing exceptional service and ensuring our guests have a memorable experience is our top priority, and it's always rewarding to receive positive feedback like yours.We truly appreciate you taking the time to share your experience with us. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another fantastic stay in the future!Warm regards, Guest relations executive

Dear Rob, Thank you for taking the time to share your feedback with us. We're thrilled to hear that despite the long queue at reception upon your arrival, our staff were able to manage it efficiently and ensure that your wait was kept to a minimum. Providing prompt and attentive service, especially during busy periods, is a priority for us, and we're glad to hear that our team's efforts were appreciated.We're also delighted that you enjoyed the excellent breakfast and found your room to be clean and comfortable. Your satisfaction with our amenities and services is our ultimate goal, and it's wonderful to know that we succeeded in meeting your expectations.Your feedback is incredibly valuable to us, and we truly appreciate your kind words. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another wonderful experience in the future!Warm regards, Guest relations executive

Thank you so much for your perfect score! We're thrilled to hear that you had such a fantastic experience during your stay with us. Providing our guests with exceptional service and ensuring their satisfaction is always our top priority, and it's incredibly rewarding to know that we succeeded in delivering that for you.Your feedback means the world to us, and it serves as motivation for our team to continue striving for excellence in everything we do. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out.We truly appreciate your support and look forward to welcoming you back for another wonderful stay in the future!

Thank you so much for your perfect score! We're thrilled to hear that you had such a fantastic experience during your stay with us. Providing our guests with exceptional service and ensuring their satisfaction is always our top priority, and it's incredibly rewarding to know that we succeeded in delivering that for you.Your feedback means the world to us, and it serves as motivation for our team to continue striving for excellence in everything we do. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out.We truly appreciate your support and look forward to welcoming you back for another wonderful stay in the future!

Thank you so much for your perfect score! We're thrilled to hear that you had such a fantastic experience during your stay with us. Providing our guests with exceptional service and ensuring their satisfaction is always our top priority, and it's incredibly rewarding to know that we succeeded in delivering that for you.Your feedback means the world to us, and it serves as motivation for our team to continue striving for excellence in everything we do. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out.We truly appreciate your support and look forward to welcoming you back for another wonderful stay in the future!

Thank you so much for your perfect score! We're thrilled to hear that you had such a fantastic experience during your stay with us. Providing our guests with exceptional service and ensuring their satisfaction is always our top priority, and it's incredibly rewarding to know that we succeeded in delivering that for you.Your feedback means the world to us, and it serves as motivation for our team to continue striving for excellence in everything we do. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out.We truly appreciate your support and look forward to welcoming you back for another wonderful stay in the future!

Thank you for sharing your experience with us. We're delighted to hear that you found the Canary Wharf area pleasantly surprising and that you enjoyed the convenience of transportation options nearby.We apologize for any inconvenience caused by the proximity of the DLR lines to your original room. Ensuring our guests' comfort and a restful night's sleep is paramount to us, and we're pleased that our staff was able to accommodate your request for a quieter room. Your comfort is our top priority, and we're glad we could make adjustments to ensure you had a peaceful stay.While we regret that the alternative room may not have had the desired view, we're glad to hear that it still provided the tranquility you needed for a good night's rest.Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel in the future!Warm regards, Guest relations executive.

Thank you for your kind words! We're delighted to hear that you had such a fantastic experience with our reception services and staff. Providing a warm and welcoming atmosphere for our guests is something we take great pride in, and it's wonderful to know that our team's efforts were appreciated.We're thrilled that you enjoyed the little extra touch of Prosecco upon arrival and on day two. It's gestures like these that we hope enhance your stay and create lasting memories.Your feedback is invaluable to us, and we truly appreciate you taking the time to share your positive experience. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another memorable stay in the future!Warm regards, Guest relations executive

Dear Guest, Thank you very much for taking the time to share your positive feedback about your recent stay with us. I'm delighted to hear that you found our staff to be polite and welcoming, and that you enjoyed the amenities and features of your room.We take great pride in providing a comfortable and enjoyable experience for all our guests, and it's wonderful to hear that you appreciated the complimentary bottled water in your room, as well as the inclusion of a fridge for added convenience. Additionally, I'm glad to hear that you found the presence of face cloths in the bathrooms to be a nice touch.Your kind words serve as encouragement for our team to continue delivering exceptional service and maintaining the high standards that we strive for. We truly value your feedback and appreciate your patronage.We look forward to welcoming you back to our hotel in the future, and if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Warm regards, Guest relations executive

Dear Tyler, Thank you so much for your perfect score! We're thrilled to hear that you had such a fantastic experience during your stay with us. Providing our guests with exceptional service and ensuring their satisfaction is always our top priority, and it's incredibly rewarding to know that we succeeded in delivering that for you. Warm regards, Guest relations executive

Thank you for taking the time to complete the review with regards to your recent stay with us. At Hilton London Canary Wharf we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. We can’t lie that we LOVE to see when guests provide 10/10 scores and I would personally like to see you soon in our hotel. Thank you once again for your valuable feedback.

Thank you for taking the time to complete the review with regards to your recent stay with us. At Hilton London Canary Wharf we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. We can’t lie that we LOVE to see when guests provide 10/10 scores and I would personally like to see you soon in our hotel. Thank you once again for your valuable feedback.

Dear Kristian,Thank you so much for your wonderful feedback! It's truly delightful to hear that you had an enjoyable experience during your stay with us.We take pride in providing top-notch service, comfortable accommodations, and a delicious breakfast to our guests. Your compliments about our rooms and breakfast are greatly appreciated. Ensuring a pleasant and convenient stay is always our priority.Our location near the underground and close proximity to Leicester Square, as well as the nearby shopping center, are indeed advantageous for our guests. We're thrilled that you found it convenient and accessible.Knowing that it's always a pleasure for you to return is the greatest compliment we could receive. We're honored to have you as a valued guest, and we look forward to welcoming you back for many more enjoyable stays. Should you need any assistance or have any special requests for your next visit, please feel free to let us know. Your satisfaction is our utmost reward.Warm regards, Hilton London Canary Wharf

Thank you for taking the time to complete the review with regards to your recent stay with us. At Hilton London Canary Wharf we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. We can’t lie that we LOVE to see when guests provide 10/10 scores and I would personally like to see you soon in our hotel. Thank you once again for your valuable feedback.

Dear guest,Our hotel wants apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and I assure you that we take such matters seriously. I regret that our staff's handling of your early arrival and the situation regarding your early departure did not meet your expectations.Regarding the refund for the day you departed early, our policy typically requires prior notification for such changes. However, I understand your frustration and would like to review the circumstances surrounding your departure to see if an exception can be made. I kindly ask you to provide more specific details regarding your departure date and any communication you had with our staff regarding this matter.Moreover, I'm disheartened to hear that our team's articulation was lacking in addressing your concerns. We continuously strive to ensure that all our guests receive exceptional service and clear communication. I will personally address this with our staff to prevent similar instances from occurring in the future.Regarding your experience upon early arrival, it's disappointing to hear that our team didn't assist promptly. I'm grateful to hear that the gentleman assisting with the suitcases was helpful, but it's important for our entire team to be attentive and accommodating to our guests' needs, especially during non-standard check-in times.Please accept my sincerest apologies for the inconvenience caused during your stay. Your feedback will be used to improve our service and ensure that such issues do not reoccur. If there's anything specific I can assist you with regarding your stay or the refund, please don't hesitate to let me know. Your satisfaction is of utmost importance to us.Warm regards, Hilton London Canary wharf