Una scrivania, insonorizzazione, ferro/asse da stiro, Wi-Fi gratuito

Recensioni per The Airlink Hotel London Heathrow

3.5 out of 5
The Airlink Hotel London Heathrow
18-22 Pump Lane, Hayes, England

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 93 su 322 recensioni" "
Valutazione di 8 - Buono. 137 su 322 recensioni" "
Valutazione di 6 - Soddisfacente. 56 su 322 recensioni" "
Valutazione di 4 - Scarso. 20 su 322 recensioni" "
Valutazione di 2 - Terribile. 16 su 322 recensioni" "

8,6/10

Pulizia

8,2/10

Personale e servizio

7,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

Recensioni

2/10 Terribile

Viaggiatore verificato

Soggiorno di 1 notte a maggio 2020

10/10 Eccellente

Angela, New Brunswick, Canada

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love this place. I make a point of staying here every time I travel to UK via London airports - even if my trip is to Wales, I always stay here first night; it’s close to lots and a good chance to rest, and the staff have always been so so friendly and amazing, every time
Soggiorno di 1 notte a marzo 2020
Risposta di ABDUL, il giorno 9 mar 2020
Thankyou so much for taking the time to share your kind comments

6/10 Soddisfacente

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice but don’t use the car park.
Nice hotel. But £10 charge to park was a bit strong, especially when there’s a car park next door which is free on a Saturday night, which they failed to tell me.
Soggiorno di 1 notte a febbraio 2020
Risposta di Sunaina Dhap, il giorno 20 feb 2020
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room exactly as requested. Family room. Middle of busy centre.
Soggiorno di 1 notte a gennaio 2020
Risposta di Sunaina Dhap, il giorno 20 feb 2020
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Eccellente

Jeremy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Staying here was amazing. I only stayed a day, but it was close to the airport and close to the train that led to downtown London. Definitely will stay here when I come back.
Soggiorno di 1 notte a dicembre 2019
Risposta di Sunaina Dhap, il giorno 20 feb 2020
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

8/10 Buono

Bastien

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2019

4/10 Scarso

Salim

Non mi è piaciuto: Pulizia e comfort della camera
shop before you book to cater for your need
Most disappointing place I have been to worst pillows and not enough either I did mention my wife was disabled and partially sighted paid for breakfast but couldn’t get any as it was past breakfast time despite mentioning my wife’s disability not enough toilet roll or shampoo no milk available in the room to make tea, one cloth hanger Someone really needs to inspect the rooms I thought it was reasonably priced but it cost me more than a room at the Hilton which was 75.00 this cost me 76 pounds and I had to pay for parking as well I think I should get a refund for the breakfast I paid for but never got.
Soggiorno di 1 notte a novembre 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location is in a bit of a strange place and could be easily missed but I got there.
Soggiorno di 1 notte a novembre 2019

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2019
Risposta di ABDUL, il giorno 18 nov 2019
thank you for staying with us and we appreciate your feedback

10/10 Eccellente

Phil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place for a value overnight stay
Much better than a prem inn or travel lodge and much cheaper
Soggiorno di 1 notte a ottobre 2019
Risposta di ABDUL, il giorno 18 nov 2019
Dear guest thank you for staying with us and we appreciate your feedback. reception Abdul

8/10 Buono

Joseph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2019

10/10 Eccellente

Geta

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2019
Risposta di Sunaina Dhap, il giorno 7 nov 2019
Dear Geta, Thank you so much for taking the time to review our hotel! We hope to welcome you back in the near future. Regards, Sunaina Dhap

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2019
Risposta di Sunaina Dhap, il giorno 7 ott 2019
Dear Guest, Thank you so much for taking the time to review our hotel! We hope to welcome you back in the near future. Regards, Sunaina Dhap

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e servizi
After traveling to UK from the US, exhausted, and just wanting to sleep for the day before continuing on our vacation we paid the early check in fee to a very dirty room. The TV didn’t work either when we addressed this to the staff they were kind and responsive. We informed them that we would be leaving for a while to explore so if someone could clean the bathroom and fix the tv that would be great. No one ever came for either. I work in hospitality... it wasn’t a great start to our vacation, and I’m very disappointed, great customer service, bad on responding to the needs.
Soggiorno di 1 notte a settembre 2019
Risposta di Sunaina Dhap, il giorno 7 ott 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Airlink Best Western. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Airlink Best Western we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Dhap

8/10 Buono

Angela, canada

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like that it’s not right in London nearby st cheap prices, and a cheap and fast train ride into London stations - the staff are very kind and helpful
Soggiorno di 2 notti a settembre 2019
Risposta di S Kumar, il giorno 27 set 2019
Dear Angela, Thank you so much for your wonderful review. We are delighted you enjoyed your stay at the Airlink Hotel- London Heathrow, and we are most grateful to you for sharing your positive experiences. we look forward to welcoming you back in the very near future Kind regards Suresh Kumar

8/10 Buono

TIFFINEY, Moody, Alabama

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Older property and small but well kept. No complaints. Allowrd me to check in early morning
Soggiorno di 1 notte a settembre 2019
Risposta di S Kumar, il giorno 27 set 2019
Dear Tiffiney, On the outset, I thank you for choosing Airlink Hotel London Heathrow as your preferred choice of hotels. Having just read your review I immediately shared it with our team. Your words are motivational and very much appreciated by us all. I am ever so pleased that you enjoyed your stay here and were moved to write a positive review. I along with my team members look forward to welcome you again in the very near future. With every good wish Best Regards Suresh Kumar

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia
ホテルで空港に行くタクシーを手配してもらったが、タクシーメーターのない車でおまけにホテルで確認した金額よりも相当高い値段を要求され、運転手と何度も価格交渉をする羽目になり、楽しい旅行が印象の悪いものとなってしまって、残念であった。
Soggiorno di 1 notte a settembre 2019
Risposta di Sunaina Dhap, il giorno 7 ott 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Airlink Best Western. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Airlink Best Western we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Dhap

8/10 Buono

Amy, Saint Louis, MO

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel with a clean and updated rooms. They've also incorporated a lot of eco-friendly features which we really appreciated. My only complaint was the location, so if you're staying here in hopes of having easy access to the airport, beware. There's no underground stop near the hotel nor are there any shuttle services offered. It's about a 15 minute uber ride, so not horrible but not what we were expecting with it being considered an airport hotel. The front desk was always very helpful and polite, but breakfast is only served from 7-9 so if you're catching an early flight, you're out of luck.
Soggiorno di 1 notte ad agosto 2019
Risposta di Sunaina Dhap, il giorno 7 ott 2019
Dear Amy, Thank you so much for taking the time to review our hotel! We hope to welcome you back in the near future. Regards, Sunaina Dhap

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
I like that the room had space, even though I checked in late, the staff was there to greet me, extra pillows, the staff was pleasant, close to the shopping area to get grocery. It was close the Heathrow airport. There was no hand soap in the room, no iron, iron board, the trash can was broken in the bathroom. I slept well,
Soggiorno di 3 notti a luglio 2019
Risposta di ana, il giorno 19 lug 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on our team Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

2/10 Terribile

Mark

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2019

6/10 Soddisfacente

E

Viaggio di lavoro
Car park is £10 extra Breakfast no included - both of which are not clear when you book or are detailed on confirmation
Soggiorno di 1 notte a luglio 2019

8/10 Buono

Hassan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good
Everything was alright cleaning was okay except Sunday they didn’t clean
Soggiorno di 4 notti a luglio 2019
Risposta di ana, il giorno 19 lug 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

s a

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great price with staff to match
Very friendly welcome and helpful at all times, to be recommended
Soggiorno di 1 notte a luglio 2019
Risposta di ana, il giorno 19 lug 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

6/10 Soddisfacente

jacqueline

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Comfortable bed and clean, OK for a night near the airport. drew reception person's attention to the curtains in our room. they needed attention.
Soggiorno di 1 notte a giugno 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2019
Risposta di Ana , il giorno 27 giu 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

Viaggiatore verificato

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was good enough for staying a couple of nights. Quiet zone.
Soggiorno di 1 notte a giugno 2019
Risposta di ana, il giorno 21 giu 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

Viaggiatore verificato

Soggiorno di 1 notte a giugno 2019
Risposta di ana, il giorno 21 giu 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The staff was very friendly and attentive and checked us right in. They ordered us a cab for the next morning which really helped.. However we needed the hair dryer in the morning and the one in the bathroom did not work. Thankfully we were given another one fairly quickly. The location was less than desirable and construction was going on just below our window waking us up early. The shower was nice but the floor was quite slippery so we had to be careful. Also the light above the sink did not work. There was no complimentary breakfast in the morning. We would have had to pay $16 for 2 of us which would be a little steep. It is fairly close to the airport which is why we chose this hotel.
Soggiorno di 1 notte a maggio 2019
Risposta di Ana, il giorno 30 mag 2019
We appreciate your honesty and I can assure you that my team have been made aware of your comments, where we can we will use this constructively as we look to improve our guest experience.Please be assured that i have personally passed on your compliments on to reception . Regards Customer service

8/10 Buono

darren

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Functional.
Average hotel, room was ok.
Soggiorno di 1 notte a maggio 2019
Risposta di ana, il giorno 21 giu 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

Viaggiatore verificato

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent staff service. We enjoyed a great dinner as well.
Soggiorno di 1 notte a maggio 2019
Risposta di ANA, il giorno 26 mag 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly professional staff, welcomed me with a big smile
Soggiorno di 1 notte a maggio 2019
Risposta di ANA, il giorno 20 mag 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel

4/10 Scarso

S

Viaggio con la famiglia
Mi è piaciuto: Pulizia
we asked for family room £90. we actually had 1 double, 1 single for 2 children and married couple!..receptions tried to resolve by offering separate room for kids- age 8+10. declined.we asked for a mattress to be brought into the room for one child to sleep on, she did bring a camper bed and tried hard. not her fault... rooms had not been cleaned. room booked 6 months prior.
Soggiorno di 1 notte a maggio 2019
Risposta di ana, il giorno 22 mag 2019
Thank you for taking the time to share your feedback with us. I am very sorry to learn that your stay was not satisfactory and please accept my sincerest apologies for this. We appreciate your honesty and I can assure you that my team have been made aware of your comments, where we can we will use this constructively as we look to improve our guest experience. Regards Customer service

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Very nice staff, tbey made our overnight stay an enjoyable one
Soggiorno di 1 notte a maggio 2019
Risposta di ana, il giorno 9 mag 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel
Great stay in a very nice hotel The car park could be a little more user friendly- get rid of the obstacles/ trees etc
Soggiorno di 1 notte a maggio 2019
Risposta di ANA , il giorno 7 mag 2019
Thank you very much for staying with us and sharing your feedback It is really motivating to read such a wonderful feedback. I will share this with the rest of the team as this will encourage us to keep working hard to deliver the best service we can for all of our guests. Thanks a million for this! The team and I are looking forward to welcoming you back again in the future!

6/10 Soddisfacente

Merle

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2019

10/10 Eccellente

YUE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti ad aprile 2019
Risposta di ANA , il giorno 7 mag 2019
Thank you very much for staying with us and sharing your feedback . It is really motivating to read such a wonderful feedback. I will share this with the rest of the team as this will encourage us to keep working hard to deliver the best service we can for all of our guests. Thanks a million for this! The team and I are looking forward to welcoming you back again in the future!

10/10 Eccellente

YUE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad aprile 2019
Risposta di ana, il giorno 1 mag 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to our team. Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best Western Airline Hotel London Heathrow
The reception staff was friendly and helpful. The room was warm and very clean. The hotel was located in the centre of the town with access to facilities and places of interest. I like the hotel and would use it again whenever I am in the area. neighbourhood. Paul
Soggiorno di 1 notte ad aprile 2019
Risposta di ana, il giorno 16 apr 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

Maureen, Waunakee, WI USA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very knowledgeable and friendly. Food excellent, especially the soups. Motel older but clean and neat..
Soggiorno di 1 notte ad aprile 2019
Risposta di ana, il giorno 16 apr 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

10/10 Eccellente

Janith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2019
Risposta di Ana , il giorno 30 mar 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments to our team . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good Indian menu, friendly and helpful staff.Good value for money
Soggiorno di 3 notti a marzo 2019
Risposta di S Suresh , il giorno 28 mar 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good business stopover.
A very acceptable overnight stay close to Heathrow and the M4 (junction 3). The room was comfy, there wasn't any noticeable noise (even in a ground floor room beside the road) and the bathroom fine (although the water temperature in the shower required some fine tuning). The breakfast buffet was very good. There is limited parking on site, but the hotel is located beside a surfaced local authority car park which (at the time of writing in March 2019) was free because the ticket machines were missing. It is a ten minute walk to Hayes and Harlington railway station. The staff were very friendly and welcoming. Wi-fi connectivity was good and free to access.
Soggiorno di 1 notte a marzo 2019
Risposta di Suresh, il giorno 28 mar 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to our staff. Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

Shu Chun

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
To my surprised
Toilet space in a room allocated nice; room was clean and quiet; it could be choice for my next trip to there.
Soggiorno di 1 notte a febbraio 2019
Risposta di suresh, il giorno 28 mar 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2019
Risposta di ana, il giorno 28 mar 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to our staff. Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2019
Risposta di ANA, il giorno 1 apr 2019
Dear , Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 5 notti a febbraio 2019
Risposta di ANA, il giorno 1 apr 2019
Dear , Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
location within an easy walk to railway station and lots of fast food properties in the immediate area
Soggiorno di 1 notte a febbraio 2019
Risposta di ANA, il giorno 1 apr 2019
Dear , Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

Gregory

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good service by the receptionist, and clean and quiet room. I did not use any other services
Soggiorno di 1 notte a febbraio 2019
Risposta di ana, il giorno 28 mar 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
het is a good hotel for the price. het is a good hotel
Soggiorno di 3 notti a febbraio 2019
Risposta di ana , il giorno 28 mar 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to our staff . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a febbraio 2019
Risposta di ana, il giorno 28 mar 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service