Hotel a Long Grove

“Siamo arrivati al hotel e alla reception ci viene detto che la carta con cui abbiamo pagato non era la stessa che risultava nel loro sistema (quando sulla fattura di hotels era palesemente la stessa da me fornita), dopo svariati tentativi ci ribadisce che non puó farci il check in dato il problema e prova senza mio consenso a ripassare la carta per effettuare una nuova transazione; tutto questo con la scusa che si trattava solo della prassi per poterci dare la camera. Al che iniziando a sentirmi...

“Great find!!! Great staff! Awesome spa area which was maintained very well, and fun little bar. The only it did lack was food on premises, but, literally right outside the hotel doors, there are plenty of options! All around a great hotel”

“L’hotel si trova vicino all’aeroporto. Dispone di un servizio navetta gratuito. Personale gentile e disponibile. La colazione è inclusa e offre una buona varietà di prodotti. La camera era abbastanza spaziosa, disponeva di un comodo divano ed era molto pulita. Il bagno è spazioso. ”

“Everything was great but the only problem was the pool and the hot tub. Both were cold and my kids and I couldn't enjoy it at all. Some measures need to be taken when customers experience these issues, given our financial commitment to rental and other.”

“ok”

“breakfast was fresh and good. Parking was spacious and not secure, but experienced no strangers. Room clean. But, maid failed to check if the safe was unlocked and empty. I found it locked, called maintenance, they unlocked it, then started to depart. I found the previous occupant left a purse and I turned it over to mainenance. To use the laundry, one must signup to a strange app that requires a $10 deposit for a $4 clothes wash dry, or quarters. Front desk refused to exchange dollars for...

“Beautiful property! I enjoyed the peaceful setting. Close to everything. Staff at the hotel was excellent all around!”

“Goog”

“Very nice atmosphere. The tap water has a metallic taste. The elevator needs to be adjusted. The breakfast bar is clean but limited selection as far as nutrition. There was no meat on Sunday’s buffet.”

“Yes”

“It was a beautiful room however the shower did not have hot water which we discovered when we were trying to take a shower so they moved us to another room and that shower also did not have hot water when we called the front desk no one answered the phone twice maybe because the hotel is in a sleepy area. The staff is more relaxed.”

“albergo vecchio, sporco e tenuto male. moquette sporchissima, pensavo di prendere qualche malattia colazione pessima camere che puzzavano di fumo e non insonorizzate personale poco collaborativo prezzo esagerato per questa topaia”

“Perfetto per lavorare fuori da down town chicago”

“Good”

“Ok”

“Ok”