6/10 Soddisfacente
Niral
Viaggio con famiglia e bambini piccoli
6 apr 2026
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
While there were several highlights during our stay, the experience was overshadowed by a lack of dining inclusivity and a very troubling interaction regarding a timeshare presentation.
The Highlights:
The poolside wood-fired pizza was amazing—a huge shout-out to Jose Luis for his incredible work. The entertainment staff was also fantastic and kept things engaging; Daniella, Victor, and Alexandra did a great job keeping the energy up by the pool.
We also want to recognize the excellent service at the swim-up bar and from the servers. Raul is an amazing bartender, and Paulina, Luis, and Salique provided top-tier service that truly stood out. Additionally, while the nightly shows were very enjoyable, the audio system was a bit of a struggle—the speakers made it difficult to listen comfortably at times.
Areas for Improvement:
The experience for vegetarians was very poor. Options were extremely limited across breakfast, lunch, and dinner. Even the snack bar lacked vegetarian burgers, and we had to ask the chef to specially prepare veggie sushi at lunch.
Most distressingly, we felt racially profiled during the timeshare presentation. As Indians, we were not offered the same gifts for attending that were being offered to others.
Overall:
It was a good stay thanks to the hard-working staff mentioned above, but it would have been a much better experience if the resort provided better vegetarian variety and ensured all guests are treated with equal respect regardless of their backgrou
Niral
Soggiorno di 6 notti a marzo 2026
