Ville a Mahwah - Nanuet

“After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...

“Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere.”

“Place was clean and nice neighborhood. But blinds did not close - so had to use towels and blankets for privacy in bathroom. Apart from blinds not going up and down, we were content.”

“House was great, conveniently located to ski mountain, Hunter was a pleasure to work with, house was clean and had so many amenities for our family! Highly recommend! ”

“Host communication was horrible, He would not send me any check in instructions, I had to call vrbo, i got his phone number, and he still would not send me check in instructions, I had to call vrbo again and they sent them to me.(felt very unwanted right off the bat.) The place was not clean, there were hairs in the shower, the place had a bed with a fitted sheet on it, the flat sheet was crammed in a corner in the bathroom, the comforter was a cheap wal mart throw blanket that had crust on it,...

“This condo fit our needs perfectly. We were a family of 9 adults in NYC to do all the sights and experiences we could in a week. We found this condo clean, nicely finished, roomy, with a large kitchen stocked well and bedrooms each with their own bathrooms. It is about a 15 minute walk to subway in a very safe neighborhood. Grocery store also about 15 minute walk. Bus stop is within a couple blocks of condo. Ying responded promptly to our questions and we had an excellent stay here. Highly...