Hotel a Merrill

“AC did not work and continental breakfast was below average.”

“I liked it was quiet. What I didn't like was the guy at the front desk couldn't give me directions to the property.The other thing I didn't like was no cream rinse for your hair.”

“I booked through Expedia, and the lady who checked me in had all sorts of trouble dealing with that. She asked me to run a card for incidentals. The card reader said it went through, but there's was some snag on her side. I ended up running the card three times before she finally just recorded it as a cash transaction. Inconvenient, but ok. The next morning I checked out in person to make sure the previous night's check-in woes weren't on my card. I was assured I was set. However, my credit...

“Very noisy, especially between 2-4a.m.”

“Room was comfy and clean, breakfast was great. No complaints, will go back when needed.”

“Room was clean, recently remodeled. Staff kind and quick.”

“Room was quite clean. Plenty of outlets available. Nice fridge, microwave and coffee maker with plenty of k-cups. Nice TV. Could have used some bedside tables. Kept nicking our ankles on the corners of the bed. Kinda loud with the highway right outside but earplugs took care of that.”

“Very good breakfast with a variety of foods. Pool and hot tub were wonderful. Staff were great.”

“They initially had us in a 2nd floor room, but we're able to switch to ground floor room as I can't do the stairs. In that regard they were very accommodating. The bedding and towels were very clean, but the floor was filthy and the soap/shampoo/conditioner containers empty. I notified the front desk who said they would tell housekeeping. No problem as they were not expecting to put us in that room. But after 4 days...floor still filthy, no soap, shampoo or conditioner. Also weird that...

“Rather run down. Bathroom faucet wouldn’t turn off tightly so dripped all night. Beds were ok but couch and chair were old and had a cigarette burn or some kind of hole.”

“The pm front desk lady Rene is a gem. Take care of her like she takes care of your guests.”

“The staff, Stephanie, was EXTREMELY helpful & pleasant. More businesses need people like her. Do whatever you need to, to keep her. The only real thing that was an inconvenience was the darkening drapes didn't close all the way...you could tell they weren't meant to. This feature could be added/changed because all light from outside came through.”

“This is our preferred stay when visiting the area, repeat visits and the staff is consistently helpful and polite, place is consistently clean. Breakfast was minimal this time, but it still suited us. Husband was happy with the ac, but I would have preferred a cooler output.”

“I’m not even sure how to explain the smell in my room. It was something like urine and stale smoke. I stayed in the room for about 15min and then just left, checked into the holiday inn express. I get it $45, but wow!”

“Our bedroom had pervious damage that wasn't fixed, pool and hot tub were broken. Paid to much money for that room ,which was probably only worth 50.00 bucks”

“Property was clean and the staff was really nice too!!”

“When I booked the pool and hot tub were available. When I checked in I was told the pool area was completely closed. I was never informed that it was closed, was not offered any discount for my inconvenience. Hotel has paper thin walls, can hear everything around you. The back door is never locked and is a smoking area… would not recommend or return.”

“Denise in the bar was extremely friendly and provided excellent service! The breakfast was delicious!”