Hotel vicino a Messina Hof Harvest Green Winery & Kitchen - Richmond

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“My stay was completely ruined by a terrible odor in the room — musty, stale, and impossible to ignore. I reported it to the front desk but the issue was never properly resolved. To make matters worse, I requested a refund from both the hotel and Expedia and was denied by both. Absolutely unacceptable. Would not recommend.”

“Jessica and Kathy were the BEST employees during our three-night stay at this location. Their friendliness and going out of their way to help me were the best part of staying here. Rooms - sketchy AC and very humid at times. No AC in the halls which seemed weird. Beds were very comfortable and the Down-alternative pillows were GREAT. Bathroom - very clean Breakfast - good selection and even a vegetarian option Sunday. Amenities - didn't use any. Only one elevator was in use. With multiple...

“I skipped breakfast”

“Hotel is located in a nice location, close to shops! The hotel staff was so friendly and very helpful. Breakfast the next morning was nice, the waitress was super sweet. We stayed for a wedding and the set up was very convenient and the hotel staff were very respectful and helpful with everything.”

“The property is great. They have a soft drink dispenser down at breakfast which really makes it nice. The only downside were the hallways; not air conditioned. It is very noticeable when entering or exiting the room.”

“Everything was clean much appreciated”

“Super clean and a great location was able to walk everywhere”

“6 dollars for an energy drink is too much. But also, no coffee pot in the room is upsetting. The hotel is nice but it's missing things that are a big deal. Not only was the energy drink six dollars but it was smaller than normal. So I feel cheated and that's the kind of thing that makes a heavy traveler not stay at this hotel again. I want consistency and coffee in the morning is important. You're losing more than what you think you're saving. Just saying.”

“Our room smelled. I sprayed perfume and had the cleaning lady spray her freshner all around but it still smelled. I dont know if it was the carpet or the air conditioner. But the smell would not go away. And we were there 7 days. We didn’t want to move rooms, it would just have been too hard.”

“1st of all the room had ZERO TV service. Staff never rectified, not located a missing cord & or The room & bathroom were seriously not clean. Toilet had flushing issues. The entire room was crappy. Actually killed a couple of roaches. But today my party has checked into the, ***** "Comfort suites in Katy, TX", just a few miles from this poorly managed property. Continental so called breakfast wasn't worth bothering with. I highly recommend the property mentioned in Katy, Texas above. ”

“Room was nicely decorated and was big . I love that it was clean all bed sheets towels . Nice manager”

“1-Star Review This was one of the worst hotel experiences I’ve ever had. I specifically reserved a room with two queen beds for four people, but when we arrived, they gave us one queen bed and a small rollaway bed that was dirty, extremely uncomfortable, and had springs sticking through the mattress. It was impossible to sleep without waking up with back pain. To make matters worse, the extra bed came with no sheets, blankets, or pillows. The staff had a terrible attitude and seemed completely...

“The breakfast was at 6-9 so we are on vacation no one will wake up that early to eat so they need to do it until 10”

“Loved everything. Felt very safe at this property!”

“Translation to English: The room I was assigned was next to an exit door, and there was too much noise. Every day, there were many little bugs getting into my room, along with leaves and constant noise. The experience was not comfortable, and the staff were not attentive at all.”