Our stay at the Broadmore Miami Beach was incredibly disappointing and frustrating from the moment we arrived. When we first got there, the place looked completely abandoned due to all the construction going on, and there were no clear signs or directions on where to check in. We tried calling the hotel, but the number didn’t even work. When I mentioned this to the man at the front desk, he rudely told me it was probably my phone that was the issue. Not exactly a warm welcome.
The elevator didn’t work and actually got stuck while we were inside, which was terrifying. The hallways were filthy, and our room wasn’t any better. There were stains under the bed sheet, no blankets on the bed, and cockroaches in the room. The bathroom was disgusting, and the microwave didn’t even work.
To make matters worse, the pool was dirty, and the overall condition of the hotel was completely different from what we saw online. The photos on Expedia are totally misleading — the real place looks nothing like the pictures. It’s rundown, dirty, and feels unsafe.
I would absolutely never stay here again and wouldn’t recommend it to anyone. Do yourself a favor and avoid this hotel. It was a complete waste of money and a major letdown.
