Hotel vicino a Municipal Garden and Arts Center - Lubbock

“It was good”

“About time hotels are serving hot meals again. Excellent, service no complaints!”

“Only breakfast. It was good”

“Y”

“It was a mixed bag. The hotel has a dark, small, unappealing entrance and foyer, and after checking in, you have to walk by the closed pool (which was half empty with murky black-green water), in order to get to the rooms. It gave us an uncomfortable feeling. The first room we were given had a disgusting tub/shower with about a 10-inch area of rust around the drain and black, moldy caulk and grout. We were given another room when asked, though a king bed was not available. The second room was...

“No coffee for the in room coffee maker, no ice bucket, no tv controls, and when i did get a controller, the tv didn't work right. I'll never stay here again.”

“The shower curtains had spots of black mold on them. The duvets had stains on them as if they didn’t even wash them. The wash rags looked dirty hotels use white so they can bleach these things but this hotel apparently does not. There is an older short lady with glasses that is very rude but the other staff members were very pleasant. The breakfast was not cooked thoroughly. This scrambled eggs, of course come in a bag, but they just dumped them in there with the crap ton of water still in the...

“Good for the price !”

“This hotel sold after I booked it and the new owners said they didn’t forward any reservations. We were in town for a concert and all hotels were booked for a very inflated price. Had to sleep in a car. Expedia should have known this was happening. ”

“Nice rustic hotel in lubbock”

“This property is a gem for sure. The suite was a good size with separate living, bathroom and bedroom areas. Very nice stay and comfortable bed! There is no on site staff, they text you the room code. That was nice too.”

“Great Ac”

“Staff was difficult time find at the front desk when checking in. Waited for 15 minutes with two other groups. I had to search and knock on doors and finally found someone in the laundry room. Similarly hard to find front desk one evening while three groups waited. Pool was filthy, bird poop all over the patio, and near windows. Food spills, unkept areas with spill stains that needed to be mopped where small attention to details would change it. Elevator floor was stained with spills bottoms...

“Needs major updates / maintenance in rooms. Rusted tub, shower head completely loose from wall, dirty smell in room, a/c not cooling enough, some of the pillows were missing filling and smelled. Bar and restaurant have a nice setting and staff was nice.”

“Staff was amazing and friendly ”

“Very clean , friendly and helpful staff, very good breakfast”

“Beds were comfortable and A/C was cold. Very clean and accommodating.”

“The breakfast had the usual offerings. The room was clean with LV flooring. Much more sanitary than carpeting. The AC kept us cool. The hallway was quiet. They accept pets which is a big plus for us. We always stay at this hotel when coming to Lubbock.”

“The room was clean and breakfast was delicious. People at check in and check out were very friendly!”