4/10 Scarso
Lisa
Viaggio di coppia
28 lug 2025
The customer service was poor upon arrival. The clerk did not greet us when we entered the hotel. When we arrived to our room the room was muggy and had mosquitoes. We continue to move on from it. While getting settled we heard our door unlock, thankfully the chain was on the door. The clerk that checked us in,( his hair was in a bun) had given another guest access to our room. That’s VERY alarming, concerning, and most importantly a safety issue! A very much stressful situation to be in! All the clerk had to offer was that he was running off fumes and apology. Also, I had to request that he changed our PIN code so that the guest he gave it to would not have access to our room! Thankfully we were there when this all occurred, someone could have gotten access to our items and took them then what?! We should’ve been compensated for our stress! Lastly, these rooms do not have access to a safe and iron board and iron are only offered upon request. I would not stay at this hotel again!
Lisa
Soggiorno di 1 notte a luglio 2025
