The good: A modern hotel with spacious rooms and an industrial, uniquely minimalist look and feel. Close to the subway and convenient access to Manhattan. Very safe neighborhood; anyone claiming otherwise just isn’t used to being in an urban environment.
The bad: Unfortunately I felt that there is much left to be desired. For the price I paid and the listing description, I had higher expectations. In my opinion this isn’t a luxury hotel but rather a 3 star claiming to be a 4 star. I noticed the rooms needed a lot of maintenance; for example the chair and tv had scratch marks. The bathroom door was also rotting at the bottom due to its close proximity to the shower. The listing claims the rooms are soundproof, but if that’s the case why did I hear my neighbors crystal clear - everything from high heels, their voices, toilet flushing and more. The fact you have to ask for a refrigerator is also ridiculous. Finally, the practice of charging resort fees needs to end. I made it clear to the receptionist that I wasn’t going to use any of the resort fee associated amenities, yet they still said it was required. Just a way to increase revenue and in the end wasn’t a lot, but is one of those junk fees that makes comparison shopping more difficult for the consumer and hopefully gets banned in the future.
I’m not one to usually write bad reviews but I felt it was important to share my experience with others. I won’t be back.