Hotel a Nishimachi

“The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

“The staff were helpful nd so professional. The onsen was so clean and quaint. ”

“Great views, great space, great breakfasts although crowded and hard to keep dishes topped up. Terrible beds”

“Very friendly staff. They accommodated all our needs. Thank you for the great stay!”

“Clean rooms and owners are helpful.”

“Struttura molto completa, ricca di servizi di ogni genere, la camera era di una dimensione perfetta per due persone, molto consigliato per chi vuole esplorare Nagano e dintorni senza rinunciare al comfort ”

“If I will be in this town again someday, I will stay again at this hotel. All hotel members are really good. Especially every breakfast was great. Thanks for all your service. ”

“Great place to stay and super accommodating with everything!! They offer free shuttles and it was so easy to ski nearby resorts ”

“朝起きて窓からの景色に感動致しました。”

“綺麗で気持ち良かったです”

“Simply Amazing!”

“Great location, very clean and great customer service!”

“The room is really worn out and not comfortable unfortunately it’s not somewhere I wanna be back again (it’s not even that cheap)”

“ビジネスホテルにしては広い客室でした。”